Customer Service Specialist
Resume:
Brandon Tenorio
Manchester, NH *****
***************@*****.***
Professional Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization. Authorized to work in the US for any employer
Work Experience
Restaurant Waiter
Shirleys Coffee Shop-Saipan, MP
September 2021 to February 2024
• Maintained clean and organized dining areas for optimal guest experience.
• Cultivated warm relationships with customers.
• Quickly reset and clean tables after customers left to enable speedy turn around guest flow.
• Answered customer questions, recommended items, and recorded order information. Soccer Coach/Referee
Northern Mariana Island Football Association-Saipan, MP February 2021 to February 2024
• Helped develop talented athletes into exceptional soccer players through highly successful program.
• Officiated sporting events, games, and competitions with fair and accurate application of game regulation.
Research Interviewer/Supervisor
Tebbutt-Saipan, MP
November 2023 to December 2023
• Maintained confidentiality of customer information and company procedures.
• Conducted interviews with participants to assess eligibility.
• Coded data from participant interviews.
• Conducting surveys to better understand the healthcare needs of every participant.
• Submitting all gathered information to the department of Maternal Child and Healthcare Department
(Hospital).
Education
High School Diploma
Marianas High School - Susupe
August 2017 to May 2021
Skills
• Customer service
• Mentoring
• Communication skills
• Composure
• Leadership
• Organizational Skills
Certifications and Licenses
Food Handler Certification
Contact this candidate