Marketing Manager Sales

IKEDIEZE ‘JOHN OGBONNAYA

Plot **

Holmes street off Liasu road, Ile iwe Bus stop Egbe Lagos.

+234-**-***** 900,091-****-****,

Watspp number 708*******,080********

*.*************@*****.***

CAREER OBJECTIVE

To work with existing staff in a reputable organization that offers good ideas towards excellence and contributing the best of my ability so as to improve an organization’s objectives and achieve managerial goals and targets

PERSONAL DATA

DATE OF BIRTH: 14thApril, 1980 MARITAL STATUS: Married

NATIONALITY: Nigerian STATE OF ORIGIN: Imo-State

SKILLS

Good in production management with the ability to analyze a project and select the best alternative for the project and also to survey the sequencing and scheduling of any production line of activity.

A resourceful team player with excellent Organizational, Communication, and Leadership skills

Good computer knowledge in both Software packages: (Auto cad, visual basic) and Windows basic: (Microsoft word, MS Excel, power-point, and Internet explorer).

Qualified safety professional in terms of Industrial health, security and environmental safety. Ability to work under a tight reporting schedule while enduring job satisfaction.

GWX LOGISTICS

SALES MANAGER/OPS JOB FUNCTIONS:

•Achieve revenue targets

•Ensure all Guards received at your service centres

•Ensure all cash/cheque proceeds are kept safe until accounted for.

•Make minimum of 10 productive sales calls per day

•Develop consignee selling approach

•Maintain a regularly updated prospects list

•Respond to clients needs and requirements

•Handle all customers service complaints conclusively to the delight of the customers

•Must report and close from their respective Business Dev Units daily

•Win Key Accounts of N200,000 and above monthly

•Regular report of activities in each territory

•Project desired company image

•Any other duty that may be assigned by the MD

KEY RESULT AREAS

•Accomplish revenue targets monthly

•Win one key Account billing N3,000,000 and above monthly

•Maintain existing clients without losing any and ensure no service failure by regular visit, responding promptly to customers’ requests and reporting on any threats or problems within 24 hours in writing.

•Maintain clean and functional vehicle and project desired company image

•Motivate Staff

•Reduce justified complaints from clients to 3 per quarter and offer appropriate and

Satisfactory response for each complaint within 24 hours.

Tradeways Express International

(Largest indigenous courier company in Nigeria) (Pioneer staff)

BILLING/DATA PROCESSING CO-ORDINATOR/TEAM LEADER.

•Systems administration and maintenance

•Daily data entry of customers’ transactions and invoicing

•Preparation of invoices and Correction of errors

•Preparation of customers’ monthly statement of accounts

•Reconciliation of client’s accounts

•Customer’s records keeping

•Calling stations to monitor BTS and AWB’s sent.

•Process revenue, invoices and print out reports

•100% billing of exports

•Input all Berco AWB and PODs

•Prepare and print Berco invoices

•Filing of AWBs

•Generate Revenue report

•Daily sales report

•General supervision of billing staff

REPORT REQUIREMENT:

•Summary of revenue generated

•Daily/weekly/monthly sales reports

•Discrepancy Report

KEY RESULT AREAS

Monthly invoices/international billing (import/export) (5th of every month)

Monitoring of DSS and AWBs sent from outstations (on daily basis)

Response to invoice correction (24hrs -LOS/48hrs -O/S

Clients record keeping and discrepancy

Generation of revenue reports

TNT/IAS EXPRESS INTERNATIONAL

1999-2002

POST ACCOUNT CLERK:

Sorting and casting of all green daily sales sheet (Lagos & Outstation)

•Coding, control and data entry of all green daily sales sheets into DacEasy

•Investigation of outstanding items

•Report on outstanding BTS for Lagos and outstations.

•Filing of all documents

•Casting, sorting and coding of all pink BTS nationwide

•Posting into the accounting system the Green BTS sorted.

•Filing of all Green BTS

•Registering all the pink BTS s nationwide

•Sorting of all the green BTS according to their respective stations.

•Confirming through the registration the true picture of unbanked cash sales as per the reconciliation.

KEY RESULT AREAS

•Sorting all green BTS according to stations

•Confirming through the registration the true picture of unbanked

•cash sales as per the reconciliation

•Registering all the pink BTS nationwide

•BTS usage control report

•Entry of green daily sales sheet into DacEasy

•Casting and sorting of Green BTS

•Posting into the system all sorted Green BTS

•Filing of the Green BTS

Haulage/logistics unit: (supervisor)

•Clearing and forwarding import goods from our international partners

•Taking care of haulage vehicle.

•Coordinate activities in respective Business Development unit

•Ensure all shipments received at your service centres are secured until delivered or returned.

•Manage and control all logistics requirement of the unit.

•Good management & control of operations logistics and supplies and reduction of cost

•Coordination of distribution of shipments nationwide

•Maintain awareness of competitor activities and report same monthly

•Project the desired company image

•Ensure adequate and well-disciplined and motivated staff

•Supervise the day to day operations of territories for accountability and adherence to standards

•Liaise with other departments to ensure customer delight

•Develop a database on Key Accounts prospects

•Determine accounts with more than one branch for development

•Effectively service designated Key Accounts

OPERATIONS

•Liaise with other departments to provide quality service to customers and prevent curb service lapses.

•Properly manage service lapses, failure and all cases of customer dissatisfaction to ensure proper negotiations are entered into to avoid possible litigation, loss of clientele or reputation.

•Implement established company policies on operations, customer service and security.

•Monitor, evaluate and control effectively operational procedures and practices.

•Regularly liaise with AGM Sales & Marketing to achieve guaranteed service at all times.

•Plan strategies for reducing incidents of service failures.

•Obtain and renew courier operating Licence yearly

•Advise management on operational requirements.

•Advise management on security matters.

•Establish a very effective distribution network nationwide.

•Maintain a healthy relationship with the Courier Regulatory Dept, Police, Federal Airport Authority (FAAN), Customs, NDLEA and other Governmental authorities.

Hub operations (supervisor)

All duties of Hub Operations Executive plus:

•Coordinate and supervise the entire Hub Operations Unit

•Interpret company policies on operations and effect compliance

•Ensure consignments to out stations meet first flight requirement or scheduled land shuttle

•Manage and control all logistics requirement of the unit.

•Print out pre-alert of imports from computer daily or collect from CSU and pass on Impex Courier/Driver.

•Confirm JNB flight arrival and report arrival of bags by email with reversed pre-alert.

•Report all discrepancies to JNB immediately they are noticed.

Enforce established procedures

•Develop and maintain effective control measures to guarantee provision of quality service.

•Ensure all complaints, lapses etc. are adequately and conclusively handled

•Develop and maintain strategies that will guarantee quality service.

•Regularly plan for, monitor and evaluate existing distribution system nationwide.

•Report all operation activities, action plans and strategies to GM OPS & SERVICES.

•Any other official duties that may be assigned by the GM OPS & SERVICES.

WORKING EXPERIENCE

TNT/IAS Express & Logistic 2002-2004

TRADEWAYS EXPRESS INT’L LTD 2005-2009 DEC.

COURIER MASTERS INT’L DEC. 2009-APRIL.2010

XPRESS PARTNERS LTD 2011-2013

ABEX COURIER LTD 2014-2016

SARABEL LOGISTIC & SECURITY SER. LTD 2017-2019

GWX LOGISTICS LTD 2020-2021

DION LOGISTICS LTD 2021-2023

GWX LOGISTICS 2023 - TILLDATE

POST HELD:

TNT/IAS EXPRESS INT’L ACCOUNT CLERK

TRADEWAYS EXPRESS BILIING CORDINATOR/STATION MGR

COURIER MASTER INT’L OPERATIONS MANAGER

XPRESS PARTNERS LTD SALES EXECUTIVE V/I

ABEX COURIER LTD CARGO SALES MANAGER

SARABEL LOGISTIC& SECURITY BDM ABUJA

DION LOGISTICS LTD STATION MANAGER

GWX LOGISTICS ZONAL COORDINATOR MARKETING/OPS

COURIERMASTER INTERNATIONAL

Develop the business, expand client base

•Ensure the achievement of sales and other targets

•Monitor the productivity of the different service centres

•Develop courier productivity through regular improvement program

•Ensure effectiveness and efficiency of Ground Operations, shuttle and onforwarding

•Liaise with other departments to achieve greater customer delight

•Project the desired company image

•Key Account Development

•Monitor competition and report activities

•Design commercial activities e.g. promotions both internal and external

•Coordinate the activities of the Service Centres

KEY RESULT AREAS

•Reduce service lapses

•Provide effective customer service and avoid litigation

•Win one Key Account of 1M and above quarterly

•Reactivate 3 medium dormant accounts in the territory monthly

•Productivity monitor of the BDUs and Quarterly evaluation of staff in the territory

•Prepare monthly report of the activities of the dept(10th of very month)

OR

As advised by the Managing Director at the beginning of a financial year.

TRADEWAYS EXPRESS SERVICES INT’L

ENUGU STATION HEAD/SALES MANAGER

JOB FUNCTIONS

•Achieve shipment and revenue targets

•Ensure all shipments received at your service centres are secured until delivered or returned

•Ensure all cash/cheque proceeds are kept safe until accounted for, banked or float utilized

•Make minimum of 10 productive sales calls per day

•Develop consignee selling approach

•Maintain a regularly updated prospects list

•Respond to clients needs and requirements

•Handle all customers service complaints conclusively to the delight of the customers

•Must report and close from their respective Business Dev Units daily

•Win Key Accounts of N5,000,000 and above monthly

•Regular report of activities in each territory

KEY RESULT AREAS

•Accomplish shipment/revenue targets monthly

•Win one key Account billing N5,000,000 and above monthly

•Maintain existing clients without losing any and ensure no service failure by regular visit, responding promptly to customers’ requests and reporting on any threats or problems within 24 hours in writing.

EDUCATIONAL BACKGROUND:

•Tenant Primary School Aba

•Agba Secondary school Enugu

•Pressco High School Abakaliki

•Peace institute of computer studies Lagos.

•Abia state University UturuOkigwe (Second class Lower)

SAMGRA VENTURE LIMITED

CUSTOMER SERVICES

RESPONIBILITES

•Communicate updated scheduling information as it becomes available to all team members, and ensure the procedures are in place for effective and fast information updates.

•Suggest dispute resolution and mediator program to the management when there is a breach of agreement on goods delivery to clients.

•Assist, manage and record details of convenient breaches.

•Liaise with clients from time to time on issues bordering them as regards their business transactions with the company.

•Make calls and sending email to those clients who requires very urgent information on their invoices.

•Keep accurate and up to date on every client including their phone numbers for easy reach.

PROFESSIONAL COURSE:

Amadeus Travel Agency Basic functionality course-2008

Rehoboth School of Aviation air ticketing in-view

Amadeus for reservation basic functionality course in view

Qualifications.

•Social Science (Political Science)*West African Examination Council

•First school Leaving Certificate *Diploma in Computer Studies

Interest:

Reading, Meeting People, traveling, cooking & Singing

Computer Appreciation

•Proficient in Ms Word, Excel spread sheet and Proficient in superpro.net and internet.

Strong Point:

•Good communication skill

•Good human relations skill

•Good inter-personal skill

•Ability to learn fast

•Ability to workwithout supervision

•Team leader

Referee:

On demand

Contact this candidate