Warehouse Operations Customer Service

Cathern Washington Philadelphia, PA ***** *******************@*****.*** (267) 623 - 0133

Career Summary

Experienced and reliable professional with over a decade of experience in logistics, material handling, and healthcare support. Proficient in warehouse operations, inventory management, and customer service. Demonstrated ability to efficiently manage time and tasks, maintain accurate records, and support production processes. Committed to ensuring safety and operational efficiency in every role. Seeking a challenging position where my skills and experience can contribute to organizational success.

Work Experience

Material Handler Sharp Pharmaceuticals-Norristown, PA May 2022 - June 2023

• Expertly operated forklifts to unload trucks and integrate raw material shipments into MfG/PRO inventory, ensuring seamless warehouse operations.

• Coordinated the efficient transfer of components from the warehouse to the production floor, optimizing production workflow.

• Maintained meticulous inventory logs and facilitated the timely loading of finished products onto trucks for customer shipments

Home Health Aide (HHA) Heavenly Hearts Adult Daycare-Philadelphia, PA July 2018 - April 2022

• Provided compassionate assistance with personal care activities, including bathing, dressing, and grooming, enhancing clients' quality of life.

• Managed household tasks such as light housekeeping, meal preparation, and grocery shopping, ensuring a comfortable living environment for clients.

• Monitored and documented clients’ conditions provided medication reminders, and transported clients to medical appointments, ensuring their well-being and safety. Shipping and Receiving Clerk Lowe's Home Improvement-Plymouth Meeting, PA July 2006 to April 2017

• Accurately monitored the arrival and receipt of shipments, ensuring compliance with purchase orders and maintaining inventory accuracy.

• Conducted thorough inspections of received products for damage and coordinated returns or credits with vendors, upholding quality standards.

• Managed documentation for deliveries and maintained organized records, supporting efficient warehouse operations.

Professional Skills

• Customer Service

Excellence

• Effective Communication

• Organizational Skills

• Warehouse Operations

• Forklift Operation

• Inventory Management

• Production Support

• Shipping and Receiving

• Quality Control

• Healthcare Support

• Household Management

• Microsoft Word

Proficiency

• Email Management

• Time Management

Education

Norfolk State University Electronic technology Norfolk, VA August 1991 to May 1994

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