Customer Service Financial Services

******@*****.******** com Phoenix, Williams AZ +1-602-***-****

WORK HISTORY

Fraud Analyst at Early Warning Services

**/**** - ******* (5 years)

helping customers obtain access into Application via phone registration.

* Assisted Zelle application by keeping fraudulent transactions from taking place before the transaction was to take place.

* Maintained constant customer service relationship with continuous customers who used application on a consistent basis.

* Helped customers who didn t have great concept of technical components to be able to manuver through via technical shortcuts Financial Services loan specialist at Discover

01/2018 - 03/2019 (1 year)

*Assisted personal applicants with inquiries about loans as to which products fit their financial needs.

* Performed manual underwriting ton make sure applicants were overall qualified for loan applied for.

- Advised personal applicants of which options on loans met financial needs towards proper financial goals.

* Advised of options to help personal applicants on how to handle personal loans *Assisted loan seekers with navigation of discover website and how to apply for loan using telecommunications devices premier banker at Wells Fargo

06/2013 - 01/2018 (5 years)

Assisted high value affluent customers with financial issues .

*Assisted affluent customers with strategies to expound on their financial portfolios * Helped my peers with their issues on policies and procedures . Maintain lofty sales and customer satisfaction goals Assisted consumers with Online banking navigation and specifics

SKILLS

CPR, year

LANGUAGES

English, Moderate

SOCIAL NETWORKS

Facebook, https://Lynette Rogers

Twitter, https://Lynette Rogers

Linkedin, https://www.linkedin.com/in/ jennygoddard1/ ABOUT ME

I served in the military

I have a drivers license

I have management experience : 25 years

I have a security clearance

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