Food & Beverage Manager
Resume:
Dear Hiring Manager,
I trust this message finds you thriving. I am reaching out to express my keen interest in joining your esteemed organization as a dedicated hospitality professional. Having navigated the vibrant hospitality landscape of New York City, I am eager to bring my wealth of experience and expertise to your dynamic team. My journey in the hospitality industry has been enriched by immersive roles in renowned establishments such as Cascabel, Sohogrand, and The CloudOne Hotels. These invaluable experiences have equipped me with a solid foundation in various facets of hospitality, including sales, team leadership, cost management, and elevating guest satisfaction to new heights.
In my quest for professional growth and fresh challenges, I am drawn to your organization for its unwavering commitment to excellence and its relentless pursuit of delivering unparalleled guest experiences. I firmly believe that my background closely aligns with your organization's ethos and aspirations. I humbly request your thoughtful consideration as you make hiring decisions. With a versatile skill set adaptable to diverse facets of hospitality; I am eager to explore potential roles within your organization. I am driven by a deep-seated passion for hospitality and fueled by a proven track record of success, poised to contribute meaningfully to your team's triumphs.
Thank you sincerely for contemplating my application. I am eagerly anticipating the opportunity to delve deeper into how my skills and experiences can fortify your organization's endeavors. Please do not hesitate to reach out, and I am eagerly looking forward to the prospect of collaborating with your esteemed team. Warm regards,
Aldo Vasquez
Aldo Vasquez
Phone: 347-***-****
Email: *********@*****.***
Address: 3030 Johnson Ave, Bronx, NY 10463
Objective:
Dynamic hospitality professional with over a decade of diverse experience in the industry, seeking a managerial role to leverage expertise in team leadership, culinary arts, and customer service excellence. Committed to driving operational success and creating outstanding guest experiences through innovative management practices. Education:
- Associate Degree in Business Administration
City University of New York, Bronx, NY
Graduated: May 2014
Certifications:
- Management in the Hospitality Industry (University of North Texas) - 2024
- Hospitality Management in the 21st Century (Starweaver) - 2024
- Leadership for the 21st century (University of Virginia Online) - 2020
- Food Handler's Certification (Department of Health) - 2020 Skills:
- Leadership & Team Management: Proven ability to lead and inspire teams to achieve operational goals.
- Customer Service Excellence: Committed to ensuring top-tier guest satisfaction and fostering repeat business.
- Financial Acumen: Skilled in managing financial implications of operational decisions, including budgeting and cost control.
- Operational Management: Expertise in floor plan management, inventory control, and egicient operation of F&B services.
- Technical Proficiency: Proficient with key systems including OpenTable, Toast, Restaurant 365, and Dolce.
- Microsoft Ogice Suite: Advanced skills in Excel for data management and analysis.
- Communication: Egective communicator with a talent for building strong team and guest relations.
- Problem-Solving: Adept at identifying issues and implementing egective solutions. Professional Experience:
Food and Beverage Manager
Motto By Hilton, New York, NY
April 2024 - Current
- Responsible for day-to-day restaurant operations.
- Managed stag and guest experiences.
- Developed team members daily.
- Exceeded hotel guest expectations and managed reservations, large parties, and catering events.
- Oversaw bar operations, ensuring product consistency and quality control.
- Collaborated with digerent organizations to deliver top hospitality to patrons and new customers.
- Emailed stakeholders daily sales reports and targeted new sales goals. Restaurant Manager
Mamazul, New York, NY
September 2023 - April 2024
- Led and managed daily operations at a high-volume restaurant, ensuring exceptional guest service and operational egiciency.
- Developed and implemented operational procedures and standards to maintain consistency and quality in service delivery.
- Recruited, trained, and supervised restaurant stag, fostering a culture of teamwork, professionalism, and excellence.
- Conducted regular performance evaluations and provided coaching and feedback to enhance stag performance and development.
- Collaborated with the culinary team to create and update menus, ensuring alignment with guest preferences and seasonal ogerings.
- Implemented cost-control measures, monitored expenses, and optimized inventory management to maximize profitability.
- Maintained compliance with health and safety regulations, sanitation standards, and food safety protocols.
Food & Beverage Manager Assistant
The Cloud One Hotels, New York, NY
January 2023 – September 2023
- Assisted in the management of daily operations within the food and beverage department, ensuring seamless service delivery and guest satisfaction.
- Supported the implementation of operational procedures and standards to uphold consistency and quality in service.
- Collaborated with the management team to train and mentor stag, fostering a culture of professionalism and excellence.
- Contributed to menu development and updates, working closely with culinary teams to ensure alignment with guest preferences and seasonal ogerings.
- Participated in inventory management and control, optimizing stock levels to minimize waste and maximize profitability.
- Ensured compliance with health, safety, and sanitation standards, maintaining a clean and organized work environment.
- Provided exceptional customer service, addressing guest inquiries and resolving any issues or concerns promptly and egectively.
Multi Server Operator
Sohogrand Hotel, New York, NY
May 2016 - October 2022
- Managed multiple sections within the restaurant, overseeing the service delivery process to ensure smooth operations and guest satisfaction.
- Provided hands-on support to servers, bartenders, and other stag members, leading by example to maintain high standards of service excellence.
- Assisted in coordinating food and beverage orders, liaising between front-of-house and back-of-house teams to ensure accurate and timely delivery.
- Played a key role in training new servers, providing guidance on service protocols, menu knowledge, and guest interaction.
- Maintained a strong focus on cleanliness and organization, upholding sanitation standards and ensuring a safe working environment for all team members.
- Acted as a point of contact for guest inquiries and feedback, actively engaging with patrons to enhance their dining experience and address any concerns.
- Supported management in various administrative tasks, including scheduling, inventory management, and performance evaluations.
Restaurant Manager
Cascabel, New York, NY 2014 - 2016
- Directed and supervised daily restaurant operations, ensuring seamless service delivery and guest satisfaction.
- Developed and implemented operational procedures and standards to maintain consistency and quality in service.
- Recruited, trained, and supervised restaurant stag, fostering a culture of teamwork, professionalism, and excellence.
- Conducted regular performance evaluations and provided coaching and feedback to enhance stag performance and development.
- Collaborated with the culinary team to create and update menus, ensuring alignment with guest preferences and seasonal ogerings.
- Implemented cost-control measures, monitored expenses, and optimized inventory management to maximize profitability.
- Maintained compliance with health and safety regulations, sanitation standards, and food safety protocols.
- Acted as a point of contact for guest inquiries and feedback, actively engaging with patrons to enhance their dining experience and address any concerns.
- Played a key role in driving sales growth and increasing profitability through strategic initiatives and menu optimization.
Licenses & Certifications:
- NY State Driver License, Class E - 2023
- Food Handler's Certificate - 2020
- CPR and First Aid Certification - 2024
References:
Available upon request
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