Customer Service Be A

CONTACT

Address : Spruce Grove, AB T*X *Z*

Phone : 780-***-****

Email : *****@*****.***

SKILLS

Project Planning/Delegating to ensure

the team understands the importance

of each task

•

Decision-Making as a group to ensure

everyone is involved and

communication is key

•

Microsoft Office to ensure all notes

and decisions are documented

•

Ensure all tasks are completed in a

timely fashion

•

LANGUAGES

I am Fluent in both French and English.

Professional Working

PROFESSIONAL SUMMARY

Versatile and an excellent Team Player 1st and Foremost. I am seeking Long Term Employment in an Industry that thrives on Customer Service and treating others the way they want to be treated. I am in the process of moving back to Edmonton/Spruce Grove to ground my feet after travelling with Borea construction for the last 5yrs. I have Retail Experience/Owned my Own Business/Was a cosmetic Manager at Shoppers Drug Mart/Environmental at Westview for AHS and worked construction along with a Fork lift certification. I can do just about anything and anything I do I out my Heart and Soul into it! WORK HISTORY

Inventory/Back Shipping/Site Organization, 05/2020 to Current Borea Construction - Many Locations Currently Lethbridge Completed physical inventory counts each month.

Recorded information, shortages, and discrepancies to keep records current and accurate

Janitorial/Environmental, 07/2018 to 09/2020

AHS - Westview Stony Plain

Business Owner/Health and Wellness, 07/2001 to 05/2020 Herbal Magic - Edmonton, AB

Analyzed inventory trends to identify and prepare for potential issues and discrepancies.

•

Fostered innovation by encouraging creative problem-solving and embracing new ideas from team members.

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Forklift Operator picking and stacking in small confined spaces as well as large.

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• Self-motivated, with a strong sense of personal responsibility.

• Worked effectively in fast-paced environments.

• Skilled at working independently and collaboratively in a team environment.

• Proven ability to learn quickly and adapt to new situations.

• Consulted with customers to assess needs and propose optimal solutions. Put together realistic budgets based upon costs and fees for successfully operating business.

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• Trained and motivated employees to perform daily business functions. Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

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Established strong customer relationships through excellent communication/Counseling and attentive to personal and individual needs.

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Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.

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LAURIE ANNE DUBE

EDUCATION

Medical Terminology, 03/2020

Roberston College - Edmonton, AB

High School Diploma

Ecole Secondaire Hanmer - Hanmer, Ont

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