Operations Manager Supply Chain

Jeff Heuertz

Le Mars, IA ***** ***********@*****.*** Phone: 847-***-****

Profile

Leading Performer as an Operations Manager and part of the Well’s leadership team. Recognized as a Top Performer with the company in 2022 leading results in the following:

Downtime, Attainment and TE, First Hour TE and Start Up Proficiency, Safety, Quality (First Time Right), Training proficiency rate of improvement (Skilled Hourly Employees), Labor and Root Cause Analysis.

Enthusiastic about people, training and development.

Started as a Production Operator followed by two years as a Production Supervisor before being promoted to an Operations Manager. Company leading results while managing four different production mini plants, Sanitation, Maintenance, Process Controls, Safety and Training personnel.

Twenty-five plus years of leading teams, solving problems and helping organizations achieve goals. Entrepreneurial background with a proven history of being able to create new initiatives, manage/model budgets and drive measurables to successful completion.

Excellent oral and written communications skills. Experience making presentations to stakeholders, building consensus and demonstrating a compelling ROI that ensures maximum adoption across the enterprise. Extensive knowledge of PnL’s, balance sheet and financials.

Proficient in Excel, Word, Power Point, Notes, Outlook, Ring Central, Skype and Oracle ERP.

In-depth Supply Chain and Procurement knowledge.

Professional Experience

Operations Manager, Wells Enterprises, Le Mars, IA, December

January 2018-2024

Responsible for Production Operations including approximately 9 Supervisors and 500 + hourly employees and 15 production lines.

Responsible for ensuring a Safety-first culture, commitment to safety education and the mitigation of injuries.

Quality metrics including process, recipe adherence, packaging issues and both education and training.

Partnered with HR for employee (hourly) needs, relations, promotions and culture while achieving overall team development/ results.

Enterprise Sales Director, Neogrid Supply Chain and Procurement November 2013- 2018

Responsible for North America (Midwest/Eastern Region and Key Accounts) and Global Sales focusing on large enterprise businesses (CPG, Manufacturing, OTC, Pharma, Consumer Electronics, Hospitality and Retail) with 500M to $1B+ in annual revenue. Successfully achieved a personal annual quota of $3-$5 M five straight years.

Supervised and was responsible for the success of 15-20 inside sales and regional account executives.

National Sales Manager, Ideanet Solutions Palatine, IL

2007- 2010

Responsible for personal and team goals (team size 10 sales professionals), sold hardware and associated support contracts for (SaaS), on-line Business Intelligence (BI), Supply Chain Management (SCM) and Content Management Solutions (CMS) for large enterprise retail companies. Apply solution based selling techniques to evaluate qualified leads, identify pain points, demonstrate compelling ROI and close business.

Worked with project management and development team to implement industry leading software solutions for Sprint/T-Mobile, Time Warner Cable, Whole Foods, Banco Popular and the Indianapolis Speedway.

Education

Iowa State University, Ames IA. - B.S. Management

National Eagle Scout Association

St. Jude’s

Production Supervisor – Freezer In, Wells Enterprises, LeMars, IA, December 2017 – December 2020.

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