Accounts Receivable Specialist

A CHALLENGING POSITION WORKING IN THE ACCOUNTING FIELD UTILIZING MY PAST EXPERIENCES.

EXPERIENCE

Baxter - Hybrid Temp

Accounts Receivable Specialist – Credit Collections – July 2023 – Dec 2023

Drive results by collecting and/or resolve past due balances to achieve or exceed business goals.

Maintain accurate customer notes to be used for monitoring customer accounts

Prepare and analyze customer reports to provide feedback to customers timely

Ensure audit compliance by documenting account interactions and exceptions

Identify and research and resolve invoice related disputes cm, refund request, pod’s, credit hold, misapplied or unapplied payments

Work with cross-functional teams to ensure orders are reviewed and released promptly

Flooid Inc - Remote Temp

Accounts Receivable Specialist/Billing Analyst – Jan 2022 – June 2022

Responsible for creation of invoices into Projector

Received emailed spreadsheets from UK PMs & US PMs setup templates and made necessary corrections to billing

Setup milestones and achieved and T & M

Responsible for posting daily cash, handling accounts team mailbox, and accounts receivable mailbox

Responsible for Aging Reports and collection on all delinquent accounts, phone calls, emails, collection letters to help improve cash flow

Ceredian - Remote Temp

Accounts Receivable Specialist- Aug 2021 – Dec 2021

•Focused on professional management of customer accounts to improve DSO, cash flow, customer satisfaction, and retention.

•Researched, analyzed, and resolved customer disputes including decision making of any required credits in the financial system

US Bank - Remote Temp

Data Entry – Tax Season Jan 2021 – May 2021

•Enter customer account data from source documents within time limits

•Compiled, verified, and sorted information to prepare data for computer entry

•Review data for errors, correct any incompatibilities and check output

•Complete various corporate tax returns & respond to notices from tax authorities

Zwanenberg Food Services

Accounts Receivable Specialist - Nov 2019 – March 2020

•Responsible for timely invoicing for government, domestic, and international orders

•Responsible for researching and resolving outstanding issues related to cash for grocery stores and posting payments on a daily basis and supporting the CFO with AR functions.

•Reviewed pre-shipment documents such as BOL and pick sheets and entered information into Sage. Worked closely with shipping to ensure items and serial numbers where correct

•Responsible for debit and credit memos

•Billed invoices and posted to appropriate GL accounts & EDI Platforms, True Commerce, and SPS.

Made entries for daily deposits, emailed statements, Aging Reports, and invoices to customers.

First Group America/ Student

Accounts Receivable Specialist – Apr 2017 – May 2019

•Respond to customer request gathering information to resolve issues concerning invoices over the phone and through email support.

•Assist with cash receipts including checks, lockbox, wires, ACH and credit card payments in the companies accounting system. Responsible for processing writeoffs, bad debt, 10K report, returned checks, check request, voids, and credit/debit memos and post to appropriate GL account.

•Responsible for maintaining Aging Report for 30, 60, 90, and 180 days delinquency. Ran monthly invoices and statements to provide to customers who were delinquent. Reconciled accounts for month end close and maintained customers information for accuracy.

•Worked closely with the location managers, dispatch, and customer staff to discuss outstanding invoices and resolution. Ensured all communication is documented and reported in the collection software.

AWARDS AND ACKNOWLEDGEMENTS

Diploma -1991 Evarts High School

US Army – 1992 Administrative Specialist

Leadership Course - 1994 Marine Corp Washington DC

Leadership Course – 1992 Certificate in Administration - Marine Corp Institute Washington DC

Diploma – 2003 Business Administration/Accounting AA – KY National College of Business of Technology

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SKILLS

•Accounts Receivable

•Sage

•Oracle, JD Edward’s

•CRM

•Sales Force

•Business Central – Dynamics

•Get Paid

•NetSuite

•Focus

•Cash Application

•Contract Billing

•Invoice Processing

•Accounts Payable

•Accounts Reconciliation

•Microsoft Outlook, Excel, Word

•Customer Service

•EDI Systems, Ariba, Coupa, Fieldglass, True Commerce, & SPS

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