Customer Service Data Entry
Resume:
deborah lofton
Property Management / Customer Service
Contact
Arlington Heights, IL 60005
*******@*****.***
Skills
*Customer Service
*Analytical Skills
*Problem Solving
*Data Entry & Analysis
*Problem Resolution
*Time Management
*Process Improvement
*Scheduling/Planning
**Filing/Recordkeeping
*Relationship Building
Software
Microsoft Word
Yardi
Excel
Outlook
Adobe
Power Point
Lotus Notes
Education
Chicago Real Estate License
Certified Occupancy
Truman College
Medical Terminology
Medical Career Inst.
EKG Technician/Stress
Test CPR Phlebotomy
Profile
Personable, forward-thinking professional with a proven track record in customer service. Goes above and beyond to meet all tenant expectations. Creates positive work environments by instilling confidence and motivation among fellow co-workers. Adept at implementing technological approaches to handle complex tasks. Coordinates effectively with all organizational levels.
Highlights
Over 20 years of Subsidy Housing, experience.
Trained and delegated assignments to administrative staff.
Detailed Oriented. Able to work independently without supervision.
Solid Interpersonal skills. Able to work effectively with co-workers and tenants in a positive manner.
Licensed from the State of Illinois in Leasing.
Career Track
BGSF STAFFING
Leasing Consultant 2023-PRESENT
Touring the community & homes.
Marketing as needed.
Secretarial, receptionist, and administrative duties as needed include answering calls for appointments and for service calls.
Assist with resolving tenant concerns.
RELATED MANAGEMENT/PACIFIC MANAGEMENT
Assistant Property Manager 2021-2022
Answered and facilitated completion of tenant's service calls.
Entering all work-orders follow-up completion of work-orders.
Collection and recording of monthly rental payments into Yardi
Entering all accounts payables, coding all invoices ordering all supplies for office.
Administrate all tenant lease renewals and interviewing for renewals.
Issue appropriate notices when necessary (late payment, eviction notices, returned checks, memos.) Coordinate all new move-ins, move-outs.
Maintain all tenants' files.
Assist with move in and move out’s during building construction.
PACIFIC MANAGEMENT
Assistant Property Manager 2007-2021
Answered and facilitated the completion of tenant's service calls.
Entering all work orders follow-up completion of work-orders.
Collection and recording of monthly rental payments into Yardi
Entering all accounts payables, coding all invoices ordering all supplies for the office.
Administrate all tenant lease renewals and interview for renewals.
Issue appropriate notices when necessary (late payment, eviction notices, returned checks, memos.) Coordinate all new move-ins, and move-outs.
Maintain all tenants' files.
Update all certificates of liability insurance regarding vendor files.
Ordering all office supplies.
Conduct interviews with tenants regarding recertification, interim, and annuals.
Update daily reports concerning notices to vacate vacancy reports, and activity reports.
Greet and assist guests and visitors entering the building.
Composed /typed memos, letters, and flyers.
Social Programming Coordinator organizes events for resident functions.
Contact this candidate