Dental Assistant/ Front Office
Resume:
Lucy Rodriguez
Fontana, Ca. ****5
**********.****@*****.***
OBJECTIVE: Seeking a position in a professional, caring and team playing atmosphere.
SUMMARY OF QUALIFICATIONS
13 years as a Dental Assistant and 25 years as a Treatment Coordinator
Personal and professional commitment to preventive care
Dedicated to professional development
Fluent in English and Spanish
PROFESSIONAL EXPERIENCE
Performed as a Treatment Coordinator, presenting cases. Answered phones up to 10 phone lines and scheduled appointments for General Dentistry and Orthodontist.
Verified insurance information and collected patient fees.
Entered patient information in our system.
Reviewed patient accounts and mailed out statement for outstanding balances.
Made charts, pulled and filed charts in alphabetical order.
Assisted patients with qualifying for financial assistance.
Maintained close recall system for all recare patients.
Implemented protocol for requesting and obtaining medical clearance for patients with health concerns.
Held responsibility for all equipment maintenance.
Review and Audit charts.
Document any diagnosis made.
Made sure all lab cases were accounted for.
Performed x-rays.
Took impressions and poured impressions.
Closed the money collected thru-out the day and deposited.
Worked very closely with all specialist in order to maintain communication regarding all patients in care.
Rotated from back office to front office as needed, to maintain a smooth and effective flow in the office.
Employment History
2005-Current Treatment Coordinator, Dr. Allen Etemadi, DDS, General and Orthodontic Practice
2003-2005 Dental Assistant, Dr. Gisella Angarita, DDS, General Practice
1997-2002 Front Office and Dental Assistant, Dr. Patricia Pompa, DDS, General and Endodontics Practice
1992-1997 Front Office and Dental Assistant, Dr. Daniel Chung, DDS, General Practice
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