Supply Chain Logistics Administrator
Resume:
Work History
Logistics Administrator
Zimkhitha
Mjeza
Contact
Address
Sandton 2031
Phone
*************@*****.***
Skills
Detailed procedure
orientated Retail Analyst
Very attentive with excellent
instruction execution
Advanced Ms Office tools
knowledge.
Excellent communication
skills.
Excellent analytical planning
skills.
Good accuracy to details.
Good problem analysis.
Communicative supply chain professional motivated to maintain customer satisfaction and contribute to any company's success. History managing large amounts of orders and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Professional individual with strong background providing solutions and promoting lucrative partnerships.
Logistics Administrator/Sales
LoadALot, Sandton
Grow revenue and relationships with existing
customer base.
Utilize inside sales knowledge.
Drafting of quotes
Ensure a high level of customer satisfaction-
maintain close contact with all customers– including follow up on concerns or other issues.
Communicate effectively with customers, shippers,
and receivers regarding changes in pick-up/delivery and potential service failures.
Communicate customer problems to management.
Exceed all standards for prospecting calls,
presentations, proposals and closes.
Provide documented activity reports of your sales
efforts on a daily, weekly and monthly basis.
Execute and monitor strategic and tactical goals to maximize sales, profit and to ensure sales targets are met or exceeded.
Negotiate contracts and rate agreements.
Support carrier reps with the coordination of
transportation freight in a cost-effective manner. Document issues with orders thoroughly.
Track/trace shipments when requested.
Company Costing
Performance Monitoring- Track key sales
performance indicators (KPIs), analyze trends and
identify opportunities for improvement to achieve
sales objectives.
Market research- Stay informed about industry
trends, competitor activities and market dynamics
to identify new opportunities and adjust sales
strategies accordingly.
2024-09 -
Current
Excellent problem solving
skills according to the
situation.
Excellent in overviewing
finances/ Costing
Knowledgeable in the
business legislations and
laws.
Admin
Exceptional verbal and
written communication skills
Strong interpersonal skills
Excellent customer service
skills
Ability to build relationships
with clients
Strong persuasion skills
Excellent multi-tasking skills
Ability to work with others
Excellent problem-solving
skills
Ability to prioritise tasks
Ability to work under
pressure
Ability to work in a
fast-paced environment
Flexibility to work shifts
Ability to meet deadlines
Managing accounts
Vlook up, Pivot table, Execl
expert
SAP system and accounting
systems
Supervising drivers on tasks
Customer Specialist
Cater Renault
2023-03 -
2024-06
Providing customer support via telephone, e-mail,
voice chat or in-person
•
• Informing customers about products and services
• Responding to customer questions
• Resolving customer complaints
• Suggesting solutions for common problems
• Preparing documents and reports
• Updating customer database
• Training new customer service agents
• Collaborating with the management team
• Improving overall customer satisfaction
Providing assistance with ordering the vehicles
the clients want
•
• Analysis of financials
Sales Consultant/ Account manager
MaxLaw Credit Legal
2021-01 -
2022-12
Responsible for dealing with complex debt
situations, helping people to manage their
finances become financially independent
•
Liaise with creditors on behalf of clients, give
legal advice and support clients with court
proceedings
•
• Telecommunications with Clients
Responsible for meeting weekly and monthly
targets
•
• Customer Relationship Management
• Managing accounts and customer relationships
Merchandiser/ Buyer assistant
Glories
2016-01 -
2018-12
• Responsible for inventory display in store isles Ensure inventory is arrayed according to the store planogram which is readily amended
•
Responsible for stock availability of certain
departments in the store
•
Consult with clients to ensure they acquire the
correct product for their specific need
•
Communicate with suppliers and customer to
ensure a product on order or demand is quickly
made available for customers
•
Education
Data management
Strong negotiations skills
Data Entry
Data Collection
Product Knowledge
Inbound and Outbound
Calling
Complaint resolution
CRM Software
Quality Assurance Controls
Coordination
Research
Stock management
References:
Ntulele Maxlaw
Co-worker+27-672******
Chris - Renault supervisor +27
(62) 970-7359
Glory- Glories-(063-***-****
Bongani- Manager -
LoadALot-+27-670******
• Assisting with ordering stock
• Customer Relationship Management
• Vlook-up experience
• Pivot table experience
• Experience in analysing financial data
• Accounting
Advanced Diploma ( Degree): Retail
Supply Chain Business Management
Tshwane University of Technology - Pretoria
2023-11
NQF: Finance
F&I License - Moonstone Business School Of
Excellence
Moonstone Business of Excellence
2023-05
National Diploma In Retail Supply Chain
Business M: Retail Management
Tshwane University of Technology - Pretoria
2022-05
Matric: Matric
Hentie Cilliers Hoer Skool - Virginia
2015-11
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