Customer Service Administrative Assistant

Location:

Edmonton, AB, Canada

Salary:

$18

Posted:

January 21, 2025

Contact this candidate

Resume:

MANJOT KAUR

Edmonton, AB T*X

780-***-**** - **************@*****.*** - WWW: Bold Profile

PROFESSIONAL SUMMARY

Professional with strong background in administrative support, ready to contribute effectively to team success. Skilled in managing schedules, coordinating meetings, and handling communications with precision. Known for adaptability, reliability, and results-driven approach. Consistently ensures smooth office operations and fosters collaborative work environment.

SKILLS

• Customer service • Verbal communication

• Excel • Time management

• Problem-solving abilities • Excellent communication

• Document and file management • Office administration

• Microsoft office • Writing and editing

• Self motivation • Appointment scheduling

• Employee communications • Written communication

WORK HISTORY

10/2023 to 11/2024 Administrative associate

North-pace Solutions

• Communication – Emails, calls, meetings, and interviews

• Part of core Hiring team

• Overall management and interaction with new community members

• Event management

• Catering to the customers

• Training and orienting new employees

• Management of outdoor programs

• Sessions for Q & A of community members and visitors

• Counselling

01/2020 to 01/2023 Supervisor

Plumtin

01/2017 to 01/2020 Retail sales Associate, Cashier and Customer Service D-mart

EDUCATION

04/2009 Master of Arts: Humanities

Panjab University - Chandigarh

LANGUAGES

English

Professional Working

CERTIFICATIONS

• QuickBooks Certification - Intuit QuickBooks.

• Adobe Certified Expert (ACE) - Adobe.

• Event Planning Certificate – Meeting Professionals International(MPI).

• Microsoft Office Specialist (MOS) - Microsoft.

• Professional Telephone Skills Certification – Customer Service Training Institute.

• [State] Driver's License

• ServSafe Food Handler's Certification

• First Aid Certification

VOLUNTEER WORK

• Used strong interpersonal communication skills to convey information to others. Represented organization positively and professionally while providing community with much-needed services.

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• Mentored new volunteers, fostering a supportive and inclusive team environment. Promoted environmental awareness with educational workshops and hands-on activities.

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Boosted fundraising efforts, securing valuable donations through targeted campaigns.

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Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.

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INTERESTS

• I enjoy helping others and giving back to the community.

• Food Tourism

Volunteering for community initiatives to give back to local communities and make a positive impact.

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REFERENCES

Supervisor