Customer Service Package Handler

ANTHONY MIDDLETON

Burlington, NJ ***** 267-***-**** ******************@*****.***

Hardworking Package Handler with more than 10 years in package handling& customer Service field.

Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Freight Handling

Product Packing

Truck Loading

Forklift Operation

Package Pickup and Delivery

Shipping Documentation

OSHA Compliant

Packaging

Truck Loading and Unloading

Route Logs

Fragile Item Handling

Shipping and Receiving

Logistics Management

Truck Driving

Relationship Building

Loading and Unloading

Data Entry

22ft Truck Operations

Logistics

Lifts 50 Pounds

Problem-Solving

Purchase Order Verification

DOT Regulations

Logistics and Transportation

OSHA Compliance

Route Deliveries

Cargo Securing

Sorting Packages

Time Management

Customer Service

Teamwork Abilities

Maintaining Equipment

Physical Stamina

Decision Making

Package Scanning

Invoice Verification

Decision-Making

Work Planning and Prioritization

Trade Assistance

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Package Handler & Bulk Delivery, 09/2018 - 08/2023 SDB Package&Delivering Corp – 557 Us130 Hamilton NJ 08620 Followed safety regulations to maintain safe work environment. Driving a 18ft truck Doing Deliveries in Ocean county (Seaside Heights). Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.

Used hand-held scanners and physical logs to accurately track item movements. Followed verbal and written instructions to properly move and ship products. Collaborated with other package handlers to provide prompt and accurate delivery of orders. Alerted supervisors and coworkers of hazards and other issues for quick resolutions. Stored and secured packages in designated areas to prevent damage and theft. Communicated regularly with supervisors to provide information on delays and issues with shipments. Proved successful working within tight deadlines and a fast-paced environment. Maintained accurate records of incoming and outgoing packages and shipments for future reference. Built strong relationships with customers and vendors through excellent customer service. Monitored and tracked shipment progress to confirm on-time delivery. Maintained clean, orderly work environment free of hazards. Loaded and unloaded materials onto and off of trucks for fast shipment. Operated equipment while observing standard safety procedures. Used handheld scanners to efficiently track and maneuver freight throughout distribution network. Verified quantity and description of materials received by checking merchandise against packing list. Successfully navigated large shipments of materials through tight spaces and busy facilities. Strapped items down over protective padding to secure throughout transportation. Streamlined material delivery processes which increased efficiency and reduced downtime. Operated moving truck safely to deliver items to destination without nicks or scratches. Produce Delivery Driver, 11/2017 - 08/2018

Trimar Inc (Dolcissimo Desert) – 1702 Industrial Hwy Cinnaminson Nj Maintained upbeat, positive attitude in busy, customer-focused environment. Delivered packages to customer doorsteps and business offices. Completed on-time deliveries by choosing best and most efficient routes. Completed rush deliveries on tight timetables to satisfy customer needs. Read maps, followed oral, and written instructions and used GPS technology to make deliveries. Worked scheduled hours as required and took on available shifts during holidays and busy periods. Operated vehicle safely in highly congested areas with no traffic violations. Verified accuracy of all deliveries against order forms. Loaded truck and properly secured items to prevent damage for deliveries. Expedited deliveries to meet customer deadlines and requirements. Managed customer inquiries and complaints in polite and professional manner. Kept detailed mileage and fuel reports to track overall fuel costs. Inspected and maintained delivery vehicles regularly to keep in safe working order. Communicated with dispatchers to stay informed of changes to routes and delivery schedules. Determined quickest and safest routes for delivery by using effective planning and organizational skills. Successfully avoided time delivery delays by carefully planning best routes. Followed corporate procedures to maintain company and customer data confidentiality. Documented mileage, deliveries, pickups, customer issues and damages. Inspected load security and checked for damages.

Fostered positive working relationships with regular customers. Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Loaded and unloaded various delivery vehicles with correct order and balancing. Drove truck in urban and rural areas to expertly make high volume of deliveries. Minimized company liability and risks to loads by obeying traffic laws. Diploma: Cabinet And Carpentry, 06/1989

New Brunswick VoTech - New Brunswick, NJ

Licensed DOT - Sept 2025

I'm DOT certified just renewed last month for 2yrs 2025

EDUCATION

CERTIFICATIONS

QUALIFICATIONS

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