Customer Service Package Handler

Objective

A hard-working, cooperative operator with strong organizational skills, the ability to solve problems and follow through on projects to successful completion, and a desire to learn new skills and accept new challenges in a team environment.

AvNa – formerly Okay Industries Inc.

Machine operation and inspection January 2023 – present.

Prepare and operate CNC machines to perform tasks such as drilling, grinding, milling, etc.

Use of production-tracking computer systems.

Inspection of finished products

Flexibility to help support other tasks and team members.

Basic math and problem-solving skills.

Part of assembly.

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PSI

Test Center Administrator August 2022 – April 2023.

Check-in and out-of-testing candidates

Way mirror surveillance, video surveillance, and routine walk-through inspections.

General office tasks to include report writing, email communications, and over-the-phone customer service etiquette.

Burlington

Cashier & Front-End Services March 2021 – April 2023.

Scan and bag items accurately and efficiently.

Manage a cash register, payments, and exchanges.

FedEx Ground, Middle Town, CT

Package Handler Oct 2019 – November 2021.

Physical loading, and unloading, including lifting, pushing, pulling, carrying, scanning, placing packages, as well as physical bending, twisting, kneeling, etc.

Wiremold Legrand Comp., West Hartford, CT

Product Tech, Material Handler, and Inspector Summers 1998, 1999, 2000, June 2003 – September 2009.

Checking and cutting to length and fabricating wires and assembling power/data devices into products including terminating connections and testing of assemblies or finished products.

Physically pick the raw material for each job, and accurately issue raw material to each job.

Central Connecticut State University, New Britain, CT

Library Assistant, Jan 2001- May 2001, Jan 2002 – Dec 2003.

Checking out and discharging library materials, and handling fines.

Troubleshoot hardware problems for PCs and Printers.

Education

Central Connecticut State University, New Britain, CT

Bachelor of Science in Management Information Systems, May 2004.

Capital Community College, Hartford, CT

Associate of Science in Computer Information Systems, May 2000

Activities and volunteer work

A member of the church choir and the Vietnamese youth, from 1997-Present.

Teaching Vietnamese to Vietnamese children, summer 1997- Present

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