Data Entry Customer Service
Resume:
Tammy Harris
Glen Burnie, MD
************@*****.***
My objective is to work in an organization where I can utilize my skills and experience to assist in the company's goals and successes.
#readytowork
Authorized to work in the US for any employer
Work Experience
Mail Room Clerk
MDI Networx LLC
April 2019 to Present
Preparing paper health insurance contracts to scanned in electronically, batching and printing coversheets for contracts, and then putting them back together for the client, Opening, sorting and batching claims that are also scanned in electronically. Using general office equipment and scanners. Scheduler
Chatter East Productions
January 2016 to Present
when needed, including scheduling and booking times for both.Helping operate an electric and music business
Customer Service Associate
Wawa
August 2018 to April 2019
Waiting on the general public for computerized deli orders, speciality beverage orders and ringing on a computerized register to complete cash and electronic transactions. Seasonal Driver's Helper
UPS Baltimore
November 2017 to December 2017
delivering packages to neighborhoods during the Thanksgiving and Christmas holiday season. Enrollment Processor
The Trizetto Group, Inc
December 2005 to January 2016
duties included processing new enrollment applications and updating member changes, additions and life events.
Served as Auditing Clerk, duties included auditing fellow team members' work, following guidelines and procedures for clients and working with a team to coordinate efforts to maximize production. Promoted to Data Entry Processor with the front end BMS team, duties included processing health insurance claims and verifying membership and eligibility; entering information into a data base for reporting and tracking purposes.
Skills include working knowledge and extensive training in Facets, Macess, MS Word, Excel and Oracle. My data entry speed is 7500+ keystrokes per hour. I was HIPPA verified along with yearly mandatory courses for fraud, waste and abuse practices.
7/1990 - 12/2005
15 years experiences in various organizations (details available upon request). Duties/experience included handling money, customer services, checking in vendors and merchandise, inventory control and pricing, operating cash register and lottery machines, computers, taking customer orders in person and via telephone, and scheduling deliveries. Education
High school diploma in General Studies
Andover High School - Linthicum, MD
September 1986 to June 1990
Skills
• 10+ years of data entry and clerical experience;
• Exceptional telephone etiquette and communication skills;
• Trained and efficient in healthcare and medical terminology and software;
• Trained and efficient in Microsoft Office applications;
• Excellent computer and typing skills;
• 15 years experience in customer services and working with the public.
• Auditing
• HIPAA
• Medical Billing
• Oracle
• Medical Coding
• Medical Records
• ICD-10
• Microsoft Outlook
• CPT Coding
• ICD-9
• ICD Coding
• Customer service
• Organizational skills
• Medical office experience
• Administrative experience
• Medical receptionist
• Computer literacy
• Word processing
Additional Information
I have 2 out of 3 of my billing and coding certifications .
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