Senior Property Manager/Property Management

Luis A. Nuñez

Tampa, FL • 347-***-**** • ********@*****.***

SENIOR PROPERTY MANAGER:

Experienced bilingual Senior Property Manager with over 17 years of expertise ensuring profitability and cultivating strong tenant relationships. I have successfully managed over 1000 units. Accomplished track record in managing landlord/tenant affairs, maintaining robust resident relations, and overseeing building maintenance and operations. Proficient in handling single and multi-family homes, low-income housing, Section 8, fair market, and luxury commercial properties. I managed construction projects, overseeing them from start to finish, including planning, budgeting, scheduling, and coordination with various contractors and architects to ensure quality standards were satisfied and completed on time. I am committed to delivering exceptional service and fostering positive tenant relationships, ensuring high satisfaction levels that drive tenant retention and long-term occupancy.

Competencies Core:

Bilingual: Spanish/English Communication Organization Problem-Solving Proficient in Property Management

Yardi software/MDS MS Office 365/Excel/Outlook Conflict Resolution Relationship Building Strategic Planning

Motivation Compliance Contract Management Time Management Customer Relationship Management

Professional Work History:

Inclusive Links - Yonkers, NY 09/2022 – 12/2024

Senior Property Manager (Managed 1385 units)

Responsible for recruiting, hiring, and managing employee performance to ensure that properties are maintained in a safe and clean condition, and that residents have adequate living conditions.

Analyzed budgets, rent collections, financial reporting, and expenditures to align with company visions, and strategic directions.

Improved departmental efficiency by 90% through proactive and timely responses to correspondence from lessees and tenants.

Led a team of 7 in systematic facility inspections, producing detailed reports that outlined 25 maintenance concerns; implemented corrective actions that improved facility conditions, positively impacting employee productivity by 23%.

Exceptional communication skills to effectively lower vacancy rates by 50%, addressing complaints and violations quickly, improving the curb appeal to enhance the company’s reputation and attractiveness.

Engaged directly with contractors on pricing agreements for essential supplies without sacrificing material integrity; established long-term partnerships resulting in improved service reliability across 1485 managed units.

Oversaw and kept track of project renovations, information, reports and contract provisions to meet deadline goals.

Removed building violations by 97% to guarantee safe and excellent living conditions for the residents.

Prior Employment

Ventura Land Corp. - Flushing, NY 11/2017 – 08/2022

Senior Property Manager (Managed 1225 units)

My problem-solving proficiencies have consistently led to successful outcomes, such as evaluating and resolving HPD, DOB, ECB, and FDNY violations for the property, which resulted in a 97% increase in MBR.

Proficient in rental collection procedures and the timely execution of eviction proceedings in accordance with organizational guidelines.

Collaborated with the leasing team to refine marketing strategies, achieving an occupancy rate of 95% across 15 properties; initiatives conducted targeted social media campaigns that increased inquiries by 40% over six months.

Participated in Resident Board Meetings with directors to gather feedback for the team and resolve intricate issues.

I supervised tenant improvement construction projects, overseeing contractor bidding and construction management to prevent delays.

I engaged with residents to identify their primary concerns and understand their needs and reduce complaints by 85% across 1225 managed units.

Licensure:

Driver's License State of New York

Boilers License State of New York

Certifications:

Certified Property Manager State of New York

Lead Awareness Course State of New York

Language Fluency:

English • Spanish

Education:

Andrews University, Berrien Springs, MI. - Business Administration

Certified Property Manager State of New York (CFR 1926.62)

Lead Awareness Course State of New York (#C-313)

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