Quality Assurance Qa Tester

Keith Kolb

mobile: 1-803-***-**** email: *****@*******.***

linkedin.com: https://www.linkedin.com/in/keithkolb

SUMMARY

Highly-motivated QA Engineer specializing in Manual QA/UAT testing for over 15 years. Demonstrating excellent project/test management, organizational, critical thinking and communication skills. Enhancing product value through meticulous quality assurance testing cross-platform software testing including Web, Mobile, Standalone desktop applications and OSINT.and metaverse concepts.

CORE SKILLS

Competent in various Testing Methodologies, SDLC including Waterfall and Agile/Scrum/Nexus

Experienced Manual testing using QC, Jira/ADO, Bugzilla and Homegrown testing apps and ISO, MVC, 3PL

Strongly skilled in Multiple testing: regression, functional, usability, ad-hoc, smoke and integration testing

Software/hardware/firmware and Application Testing and many others

Excelled in User Acceptance testing (UAT/UX)/ Customer Acceptance Testing (CAT), TDR, SOP & SRS's and System Integration Testing, (SIT)/E2E, B2B2C/B2B testing

Writing SQL back-end verification/ validation, 21 CFR Part 11 and 50

COTS/ADA/508/JAWS/HIPPA/SOC 2

Gathering requirements, Develop test cases /plans, stakeholder/requirements management, functionality to enhance systems flexibility, reliability, maintainability and best practices

Demonstrating strong collaboration skills and team-oriented motivation Testing Tools knowledge andand methodology with Lean and 5S

Experienced in large multi-platform software development projects including Enterprise/SaaS/SOA

Mobile testing, attention to detail, written/verbal communication

Knoewledge, knowledge of CI/CD, ATDD/TDD/BDD, FRD/BRDs

GAP analysis and ITIL, UI/UX testing

EXPERIENCE

IT QA MANUAL TESTER(REMOTE) 05/2024 to 08/2024

YellowDog Software Arlington, VA

Plan, estimate, execute and oversee testing for quality and conformance to specifications and deliverables, POS testing

Review and analyze business requirements, system specifications and user stories to plan, create, and execute test plans and best practices

Identify, record, document, and track bugs, E-Commerce B2B testing

Adherence to the software development life cycle, testing standards, and best practices

IT QA ANALYST(REMOTE) 02/2021 to 04/2024

Glaxie Solutions/ConnectiveRx Pittsburgh, PA

Review and analyze functional and design specifications documents

Identify test requirements from design document and mapping documents

Test API interactions via Postman

Salesforce testing (cloud/services), E-Commerce B2B testing

Writing SQL back-end verification/validation

Create and facilitate test plans/reviews with team and build UAT/UX/ PVV scripts

Enhance existing Test scripts, identify end-to-end test scenarios and 508/JAWS

DESKTOP/ SOFTWARE/ HARDWARE SUPPORT 10/2020 to 02/2021

Pyramid/Tech Mahindra St Louis, MO

SCCM configuration/deployment

Install hardware and peripheral components like; disk drives, printers, keyboards and monitors and root cause analysis

Troubleshoot software and hardware failures and determine network problems

Configure PCs and laptops, problem ticket resolutions and track problems using ServiceNow system and diagnose/resolve issues

CONTINGENT WORKER/ QA/ DEV SUPPORT(REMOTE) 06/2019 to 06/2020

WIPRO/ Mastercard O'Fallon, MO

Customer facing support experience,

Ticket support/SME experience (ALM-Rally/GSM/CA Agile Central)

Provide user training and support and vendor relation for related applications

Experience in Agile/SafE practices and log/verify application issues

SR. TEST ANALYST 10/2018 to 04/2019

TATA/TCS Consultancy Services/Delta Airlines Atlanta, GA

Reviewed all test cases and test scripts for quality and identified additional areas to review multi-user 3D environments and POS

Create and facilitate test plans/reviews with team and build UAT/UX scripts

Documented current production methods to identify points of limitation to target for quantification through testing procedures

Promoted a culture of continuous learning within the team by sharing knowledge

SR. WEB QA/ UAT ANALYST 03/2016 to 08/2018

Global Software Inc. Raleigh, NC

Validating overall application functionality by confirming the business and functional requirements documented in the SOW and the Analysis phase are being met

Create and facilitate test plans/reviews with team and build UAT/UX scripts

Product release/implementation process with E-Commerce verification

Some Restful API testing and SaaS/SOA/ERP/SAP/JDE application testing

SR. QA TESTER/ UAT/ TEST SCRIPT WRITER 08/2015 to 10/2015

Infojini/NC State DHHS/NC FAST Durham, NC

Experienced tester with knowledge in Medicaid and SNAP/TANF/EAP/HMIS/HUD benefits and skills in writing and executing test scripts

Writing SQL back-end verification/validation

HHS Eligibility Systems and Policy and ADA/508/JAWS compliance/UAT/UX testing

Proficient in manual testing and various testing tools

EDUCATION

Certificate Web Design 05/2018

Allison Learning, Remote

Associate of Arts Computer And Information Sciences 02/1991-04/1995

College of Marin, Greenbrae, CA

No Degree Computer And Information Systems Security

Lorain County Community College, Elyria, OH

No Degree Architectural Drafting Technology

Oberlin College, Oberlin, OH

PLATFORMS/

BROWSERS/APPLICATION TOOLS

Platforms:

Windows 3.1-11, MAC OSX/UX, Linux Desktop, UNIX/Openlook, IBM Informix,Macbook Mainframe

Tested Development Environments- NO DEVELOPMENT CODEING/SCRIPTING:

Java, C++, C#, Visual Basic, .Net, Perl, ASP, Flash, SQL, XML, HTML, DHTML, J2EE, Macromedia Director, Active X, Quick Time, Flash, Flex, JAVA Script, JUnit, Angular, Mail.DAT and Mail.XML, Andriod/iOS, JSON, Dashboards, Wiki

Browsers:

Edge, Chrome, Leopard, Opera, Safari

Software/ Applications:

MS Office Suite, Remedy, Rally, Flowdock, HP ALM, MS Teams, SikTest, UTF, Leap, 2D/3D Modelings, Confluence, SQL Server 2008, SSIS, Visio, Fisrev, Powermanager, SMD (Service Management Desk), CMOD, ALSCOM, TS3270 Mainframe, DLTerm, VSTerm, Empower, AWS/ADO, Shopify, SFTP, VM Ware, Salesforce (Cloud/ Experience), Jira, Practitest, TFS, JAWS, Dragon Speak, Chrome Dev tools, Tableau, ServiceNow, Google products (drive, /sheets,/ docs,/ GPC), uTest, Bitbucket, Github, TestManager

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