Quality Control Inventory Management
Resume:
Mark Fagala
Gastonia, NC *****
*******************@***********.***
Professional Summary
Diligent CEO/Director of Operations with 37 years of experience in managing day-to-day operations, implementing cost-saving measures, and improving customer retention. Proven track record in streamlining processes, developing quality control procedures, and reducing workplace accidents. Skilled in inventory management, logistics, and vendor relationships. Willing to relocate to: Charlotte, NC
Authorized to work in the US for any employer
Work Experience
Cleaner
Fagala Biohazard Specialists-Gastonia, NC
April 1989 to Present
Running day to day operations of my company.
CEO/Director of Operations
Fagala Biohazard Specialits-Gastonia, NC
January 1988 to Present
• Reduced operating budget waste by XX% year-over-year for the past XX years through new inventory management system
• Implemented new staff training process, incentive program, and career advancement initiatives to identify, coach, and support high performers and management trainees
• Streamlined re-engagement of lost customers in collaboration with the marketing department, increasing customer retention by XX%
• Developed and implemented quality control procedures that improved product quality by XX%
• Managed vendor relationships to negotiate favorable terms resulting in cost savings of $XX per quarter
• Analyzed production data to identify bottlenecks and inefficiencies, implementing process improvements that increased productivity by XX%
• Collaborated with cross-functional teams to develop and implement standard operating procedures
(SOPs) for all operational processes
• Conducted regular performance evaluations for team members, providing feedback on areas of improvement and recognizing achievements
• Implemented safety protocols that reduced workplace accidents by XX% over a two-year period
• Managed inventory levels to ensure optimal stock availability while minimizing carrying costs
• Coordinated logistics activities including transportation planning, warehousing optimization, and order fulfillment
• Developed strategic partnerships with suppliers leading to improved pricing terms
• Managed the implementation of new technology systems, resulting in improved operational efficiency
• Developed and implemented a comprehensive risk management plan to mitigate potential operational risks
• Conducted regular audits to ensure compliance with regulatory requirements and industry standards
• Developed and implemented standard operating procedures (SOPs) for all operational processes
• Managed the procurement process including vendor selection, negotiation, and contract management
• Analyzed data trends to identify opportunities for cost reduction without compromising quality or service levels
• Mentored team members on best practices for inventory management leading to improved accuracy rates by X%
• Instituted safety training programs resulting in zero workplace accidents over a two-year period Education
College Degree in Mortuary Science
Catawba Valley Community College - North Carolina
August 2002 to May 2004
Skills
• Construction
• English
• Residential Cleaning
• Commercial Cleaning
• Cleaning Experience
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