Brandi Hamilton
Oakland, CA
Interview Availability: 24 hours prior notice
Position Start: ASAP
Summary:
© Good experience in dispatching calls.
Experience handling large number of inbound calls.
Manage access control of sites after hours.
Respond to all emergency calls and dispatch first responders as needed,
Good communication skills and can work under pressure.
Highly adaptable.
Skills:
© Data Entry
Inbound calls
Managing files
Dispatch calls
Good communication skills
Customer service
Prof al Experience:
Pacific Protection Security — Alameda County, CA Jul 2019 to May 2021
Mobile Bank Protection Officer
© Conducts daily rounds for 27 banks to ensure all ATMs and sites are secure.
* Compose daily pass downs reports and daily activity reports.
© Manage access control of sites after hours.
Respond to all emergency calls and dispatch first responders as needed.
Allied Universal - San Francisco, CA Jan 2019 to Aug 2019
SOC (Security Operations Center) Operator Lead
© Monitor CCTV in addition to responding to alarms
© Dispatching emergency calls as needed
¢ Manage call offs and hourly check-ins for 30 officers
¢ Dispatch officers to respond to various codes
Legion Security - San Francisco, CA Oct 2015 to Jan 2019
Security officer
© Monitored CCTV
Conducted hourly patrol rounds
Armed and disarmed alarms
Dispatched emergency calls as needed
Managed access control of complex
Admiral Securi Oakland, CA Jun 2013 to Oct 2015
Security Officer
© Managed access control of site and vehicles
Inspect vehicles and employees to ensure all items were accounted for
Composed daily pass downs and daily activity reports
Composed incident reports as needed
Armed and disarmed alarms
Dispatched emergency calls as needed
Managed access control of complex
Educatiot
High school Diploma