Coordinator

Kimberly Welch, MSW-SDR/Technology Representative

*** *** ***** ***** **** Springs, Ok 74063

***********.*****@*****.*** 918-***-**** (cell)

www.linkedin.com/in/kimberlykaywelch

PROFILE

Dedicated Master’s level professional with over 20 years of experience in providing needed support to the employing organization, administration, community, individuals, clients and customers. Proven track record of working within a variety of settings intervening by way of collaboration and immediate team support, while conducting organizational assessments. Experience in managing assigned caseloads in an efficient and effective manner, while utilizing exceptional time management skills to successfully advocate for needed policy change and implementation through employing necessary technological software including, but not limited to all Microsoft Platforms including Power BI, Google Workspace multiple Electronic Health Records, UKG, Ring Central, Slack, Zendesk and Dialpad. 4 years experienced remote professional, facilitating trainings both on-site and remotely when needed. More recently, I have completed CourseCareers Sales Development Representative training to add Salesforce, HubSpot, Outreach and Salesloft to my list of Customer Management Software. With this I believe I am a well-rounded professional with an incredibly diverse skillset. EMPLOYMENT HISTORY

May 2023-December 31st, 2024-Nectar Learning Inc./O’Donnell Learn +ISG (Departmental Lay- Off)

Social Work Field Placement Coordinator

Monday-Friday (Flexible Schedule)

• Ensures student success through on-time placement and matching with social work agencies.

• Works closely with university partners in identifying needs/concerns that arise with MSW student placement.

• Serve as liaison between the college, facility, and students for social work field placement.

• Researches new potential sites for students to complete their social work clinical rotations.

• Achieves Key Performance Indicators (KPI’s) related to student placement.

• Provides excellent customer service and maintains professional communication with key stakeholders via phone, Zoom, and/or email.

• Maintains an updated database of clinical or community healthcare and social services agencies in multiple online systems while maintaining confidentiality.

• Documents and tracks clinical placement assignments.

• Adheres to company and university partners’ data privacy policies. August 2022-January 2023-Integris Hospital

Mental Health Assessment Team-Clinician

Thursday/Friday/Saturday 9:00 pm-7:30 am

• Handled referrals and phones receiving calls from medical physicians, nurses, inpatient facility contacts, etc.

• Facilitated Suicide Risk Assessments to determine patient safety to self and/or others.

• Sought out placement for patient when deemed necessary based on assessment outcomes and clinical judgement.

• Participated in meetings as scheduled by department manager.

• Maintained good work relationship between medical staff and mental health team. September 2022-January 2023-Somatus Kidney Care

Social Worker

Monday-Friday 8:00 am-5:00 pm

• Builds and manages resource list for patients within the state of Oklahoma.

• Contacts patients identified as having a hardship/need and completes a Social Work Assessment.

• Maintains contact with community agencies.

• Participates in medical discussions regarding patients’ health status.

• Identified and linked patients to resources for necessary DME.

• Engages in productive meetings designed to find ways to increase productivity.

• Communicates with Core Care Team for the benefit of the patient on a daily basis.

• Formulates plans for follow-up to ensure patient engagement and satisfaction.

• Takes a wholistic approach to wellness.

January 2020-March 2022-Grand Lake Mental Health Center Children’s Mental Health, Integrated Team Manager

Monday-Friday 8:00 am-5:00 pm

• Administers depression screenings, assess for suicidality.

• Facilitates comprehensive mental health assessment and biopsychosocial assessments.

• Coordinates treatment team meetings.

• Participates in monthly multidisciplinary team meetings.

• Provides individual and group supervision weekly.

• Provides individual and family therapy.

• Provides trauma therapy (TF-CBT).

• Facilitates sessions utilizing Cognitive Behavioral Theory and Person-Centered Approach to treatment.

• Executes discharge coordination for both planned and unplanned discharges.

• Approves payroll for team members.

March 2013 – May 2019 - Family & Youth Intervention Services/Team Hope Senior Professional Development Coordinator/Program Developer/Supervisor Monday-Friday 8:00 am-5:00 pm

• Facilitated completion of referrals.

• Lead and worked within multidisciplinary teams to coordinate care.

• Researched community resources (local, state, and national) that are available to provide continuity of care and to enhance the quality of life of the client.

• Created new programs for the community of Tulsa for individuals and families.

• Organized and facilitated team meetings to increase creative workflow and promote a collaborative staff environment.

• Managed authority to oversee the overall planning, directing, and timely execution of a program.

• Used my leadership skills and management techniques in the administration, planning, organizing, directing, controlling, and evaluation of activities to support accomplishments in the operation.

• Explored and analyzed community resources including family-friendly delivery systems.

• Supervised and provided support for multiple clinicians and human service advocates.

• Trained new behavioral health rehab specialists for Team Hope.

• Facilitated all intakes/treatment plans for Team Hope.

• Formulated comprehensive treatment plans.

• Monitored referral process and follow-up.

• Processed client intake information with discretion.

• Recorded behavioral observations on each client.

• Provided documents that supported a client’s state of well-being.

• Coordinated services with the Department of Human Services.

• Supported HR in policy implementation.

• Conducted internal audits and met with staff members.

• Recruited and trained new hires.

November 2008 – October 2012 - Family & Children Service Therapist Mental Health

• Conducted client assessments.

• Formulated comprehensive treatment plans.

• Conducted group sessions for youth ages 4-17.

• Processed client intake information with discretion.

• Recorded behavioral observations on each client.

• Completed session notes and documentation in a timely manner.

• Intervened in crisis situations.

December 2006- February 2008 – Youth Services of Tulsa, Resident Counselor January 2005- July 2005 – American Management Inc., Resident Initiatives Coordinator/Learning Center Director

EDUCATION

Tulsa Community College, Associate of Arts May 2007 Northeastern State University, Bachelor of Arts in Social Work May 2008 University of Oklahoma, Master of Social Work May 2009 CourseCareers, Sales Development Representative Program April 2023 VOLUNTEER EXPERIENCE

• North Tulsa Community Coalition

• United Way Day of Caring

• Computer Technology Assisting People (CTAP)

• International Outreach Ministry and Training Center

• Color Free America

• MEND Pregnancy Center

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