Mark Robbins
Denton, TX *****
*************@*****.***
Professional Summary
My decades of experience mean that I am used to wearing many hats! Personable, Effective People Manager. Longtime creative and technical worker with emphasis on content creation, branding, social media marketing, website building with updates, consultant in many technical areas. I Have moved away from old-school SEO practices to embrace AI-driven SEO. Sought after for my expertise and Support in technical matters, website creation and maintenance, WordPress, social media platforms, Adobe Creative Suite and more! Customer Service Driven! Very Experienced in support online and by phone! I worked full- time at Texas Instruments while being a full-time college student in my youth. I am a very compassionate people-person. Open to learning any software and processes which I do not already know. Authorized to work in the US for any employer.
Authorized to work in the US for any employer
Work Experience
Creative and Technical Designer and Implementation, Customer Support All Texas Media LLC-Denton, TX
January 1990 to Present
Content Development, Website design and development, Social Media creation, content and marketing
(gaining followers organically and updating content), SEO, and much more! Consultant, Moved from old, traditional SEO methods to embrabce AI-driven SEO. Complete Customer Support via phone, text, and email. Acted as Human Resources to hire and manage employees and consultants.
• Successfully launched and operated a small business, overseeing all aspects of daily operations
• Worked by phone to create and sustain customer relationships and sales
• Created and maintain websites of all company sizes
• Well versed in Adobe Creative Suite
• Use of Wordpress (for over 2 decades) and various templates, my favorites being from AVADA
• Optimized online presence through search engine optimization (SEO) strategies resulting in increased website traffic
• I have moved away from old-school SEO practices to embrace AI-driven SEO
• Developed and implemented effective marketing strategies to drive customer acquisition and increase sales
• Created and executed social media campaigns that increased brand awareness, always on top of changes to platforms
• Assist clients with virus and hacker protection
• Analyzed market trends and competitor activities to identify opportunities for business growth
• Developed partnerships with local businesses for collaborative marketing initiatives
• Am highly recommended on platforms (Alignable, Google, Facebook, more)
• Acted as Human Resources Generalist to hire/manage employees and consultants Lead Animator & Storyboard Creative
DreamWorks Animation-San Francisco, CA
1990 to 1998
• Collaborated with creative teams to understand project requirements and deliver high-quality animations that met their vision
• Utilized industry-standard software such as Adobe After Effects, Autodesk Maya, or Cinema 4D to bring characters and objects to life through animation
• Worked closely with art directors and storyboard artists to pinpoint animations aligned with the overall artistic direction of the project
• Collaborated with sound designers to synchronize audio elements seamlessly with animated visuals
• Continuously researched emerging trends in animation techniques and technologies to stay up-to-date in a rapidly evolving industry
• Participated in brainstorming sessions to generate creative ideas for new projects or marketing campaigns
• Developed a library of reusable animation assets that saved hundreds of hours of production time per project
• Collaborated with scriptwriters and directors to make sure that animations effectively conveyed the desired narrative or story arc
Data Analyst/Human Resources
Microsoft-Las Colinas, TX
February 1982 to August 1990
• Collaborated with cross-functional teams to define project requirements and deliver actionable recommendations based on data analysis
• Presented findings from data analysis projects at team meetings and executive presentations
• Conducted sentiment analysis on customer feedback data to identify areas for improvement resulting in an increase in customer satisfaction
• Performed cohort analysis to understand user behavior patterns and inform product development decisions
• Developed and maintained data documentation including data dictionaries, metadata, and data lineage information
• Implemented quality control measures to create accuracy and integrity of data used for analysis Quality Control Manager/Human Resources
Texas Instruments-Dallas, TX
September 1977 to 1982
• Performed visual and dimensional inspections on finished products to verify conformance to Texas Instruments standards
• Implemented and maintained a comprehensive quality control system to monitor product quality throughout the manufacturing process
• Identified non-conforming products or materials and initiated corrective actions to prevent further production issues
• Created detailed inspection reports documenting findings, deviations from specifications, and recommended corrective actions
• Maintained accurate records of inspection results, test data, and other relevant documentation for traceability purposes
• Led a team of QC inspectors in conducting daily inspections while meeting tight deadlines
• Improved overall product yield through identification of recurring defects patterns
• Initiated regular calibration checks on measuring instruments to ensure accuracy and reliability of measurements
• Implemented a comprehensive training program for new inspectors.
• Performed risk assessments on critical processes or products to identify potential failure points and implement preventive measures
• Acted as Human Resources Generalist to hire/manage employees and consultants Education
Bachelor of Science in Microbiology
University of North Texas - Denton, TX
September 1977 to May 1981
Graduated Pasadena High School
Pasadena High School - Pasadena, TX
September 1973 to May 1976
Skills
• Digital Marketing Manager (10+ years)
• Content Creation (10+ years)
• Web Development (10+ years)
• Wordpress (10+ years)
• • I have moved away from old-school SEO practices to embrace AI-driven SEO (10+ years)
• Adobe Creative Suite (10+ years)
• Art Director (10+ Years)
• Search Engine Optimization (SEO) (10+ years)
• Google Analytics
• Branding
• Graphic Design (10+ years)
• Video editing (10+ years)
• Microsoft Office, Word, Excel, OneDrive Cloud (10+ years)
• Technology Development (10+ years)
• Adobe Photoshop (10+ years)
• Adobe After Effects Video Editing (10+ years)
• Blogging (10+ years)
• Telecommunications (10+ years)
• Social media management and strategy (10+ years)
• AI (10+ years)
• Web Design (10+ years)
• Digital marketing (10+ years)
• Avada Theme for WordPress (10+ years)
• Technical and Creative Writing Skils (10+ years)
• Adobe Photoshop (10+ years)
• Typing (10+ years)
• Customer Support/ Customer Service (10+ years)
• Copywriting (10+ years)
• Personable, Effective People Manager (10+ years)
• Human resources management (10+ years)
• Phone Professional (10+ years)
• Customer service (10+ years)
• Grammar Experience (10+ years)
• Social media management (10+ years)
• Web Development (10+ years)
• Phone etiquette (10+ years)
• HTML (10+ years)
• Analytics
• Social media marketing strategy (10+ years)
• Copy editing (10+ years)