Administrative Support Assistant
Resume:
Triston D. Wight
Lawton, OK *3501
**************@*****.***
To the Hiring Manager,
I am excited to apply for Remote Accounts Receivable/ Billing Representative with Clinical Health Network for Transformation (CHN). With over a decade of experience in leadership, child welfare, and community-focused roles, I bring a strong commitment to improving organizational outcomes and fostering collaborative environments that drive meaningful change.
In my current role as Executive Director of the McMahon S212 Guest House, I oversee program operations, manage a multidisciplinary team, and drive strategic initiatives that align with our mission. My ability to foster a dynamic organizational culture and provide vision for future needs has been pivotal in enhancing program effectiveness and community impact.
Prior to this, my tenure with Oklahoma Human Services allowed me to develop a comprehensive understanding of child welfare practices. From facilitating family-centered services to supervising interstate child placements as a PPS ICPC State Liaison, I have consistently demonstrated my expertise in assessment, compliance, and cross-functional collaboration.
Key highlights of my qualifications include:
Extensive experience managing caseloads, conducting evaluations, and coordinating multidisciplinary teams.
Proficiency in systems such as KIDS, OnBase, and QuickBooks, coupled with advanced skills in data analysis and reporting.
A proven track record of fostering constructive working relationships to achieve organizational goals.
I am drawn to Clinical Health Network for Transformation (CHN) because of its commitment to improve the quality of care, reduce costs, and generate more revenue for its members and I am eager to contribute my skills to further your mission. My dedication to building cohesive teams, developing innovative solutions, and advocating for those in need aligns closely with your objectives.
I would welcome the opportunity to discuss how my experience and skills can contribute to the success of Clinical Health Network for Transformation (CHN). Thank you for considering my application. I look forward to the possibility of contributing to your team.
Respectfully,
Triston D. Wright
Career Objective: To secure a position with a reputable company/organization, thereby curating a more proficient vehicle to exercise and further enhance both the knowledge and skills I have garnered through both higher education and previous employment.
EXPERIENCE WITH: MS Outlook, MS Binder, MS SPSS, MS Access, MS Hyper-terminal, MS Multimedia, MS Excel, MS Word, Windows NT, QuickBooks, CareWare, Avatar, KIDS, OnBase
Education:
• Lawton High School; Lawton, OK; Honors, College Preparatory, & Advanced Placement; Diploma; 1996
• Georgia State University; Atlanta, GA; Bachelor of Science; Sociology/Psychology; 2001
Work History:
MIGHT Community Development and Resource Services: Executive Director of the McMahon S212 Guest House; March 18, 2024 – Present: Build a strong team, fostering a dynamic organizational culture, and strengthening the organization’s programs and community impact. Lead McMahon S212 Guest House in executing its mission and vision while upholding the organization’s values. As a member of the leadership team, serve as a key liaison between Programs, Operations, and Development. Direct reports include the Program Directors and Administrative Manager. Interact with all internal departments, leading program-focused activities and providing vision and strategy around future organizational needs, while enhancing staff capacity and organizational culture. Provide support and assistance at special events and programs, representing the organization at meetings and functions as assigned, and ensuring the effective implementation of policies established by the Board of Directors.
Oklahoma Human Services: CWS III Safe Unit Specialist; March 18, 2024 – Present:
Ensure safety and compliance in child welfare cases by conducting thorough assessments and securing protective environments. Collaborate with multidisciplinary teams, including law enforcement, medical professionals, and social service agencies, to coordinate efforts and maintain accurate, detailed case documentation. Perform comprehensive evaluations to ensure adherence to policy standards while effectively prioritizing tasks to address critical cases and meet deadlines in a fast-paced environment. Provide support and guidance to clients and families, facilitating access to necessary resources and services. Monitor case progress, implement individualized service plans, and consistently adapt strategies to meet the evolving needs of children and families while maintaining a commitment to their safety and well-being.
Oklahoma Human Services: CWS III PPS ICPC State Liaison; May 2023 – March 18, 2024: Experienced professional responsible for decision-making and supervision of interstate child placements within Oklahoma's child welfare system. Proficient in conducting comprehensive assessments to tailor support services and resources for children and families, ensuring safety and well-being. Expertise in collaborating with sending states to secure suitable environments for children. Skilled in cultivating natural support systems and reporting in compliance with OKDHS policy. Adaptable and dedicated to maintaining case documentation, participating in meetings, and adhering to flexible work schedules.
Department of Human Services: Family Meeting Continuum Meeting Facilitator; July 2017 – March 18, 2024: Lawton, OK; Dedicated professional responsible for guiding investigators, supervisors, families, and various community partners through comprehensive assessment processes in child welfare. Expertise includes assessing situations, evaluating responsible parties' understanding, and reviewing referrals, with a focus on safety, family strengths, and protective capacities. Skilled in facilitating decision-making and safety planning while ensuring a respectful and inclusive meeting environment.
Department of Human Services: Family Centered Services: Child Welfare Specialist II; July 11, 2016 – Present; Lawton, OK; DUTIES: Managing a caseload, receiving intakes and providing voluntary services (including Parent Aide Services (PAS), Comprehensive Home Based Services (CHBS), Parent Education Services and Sexual Abuse Treatment Services) to families following an investigation or assessment of child abuse or neglect, in which abuse, neglect or both have been identified. Collaborating with the families, assessing the family's need for services and referring for services that will best meet the family's needs.
Department of Human Services: Child Protective Services: Child Welfare Specialist II; June 2015 – July 11, 2016; Lawton, OK; DUTIES: Managing a caseload, receiving intakes and completing investigations and assessments on children alleged to be abused and/or neglected; assessing safety and recommending appropriate level of intervention; facilitating or participating in meetings, such as Family Team Meetings; assessing family functioning; developing and implementing treatment plan.
Initiating procedures to remove the child from the home, initiating out of home placement process; coordinating activities with law enforcement entities and the district attorney’s office; providing reports to the courts and testifies in court as an expert witness.
Making referrals to family counseling services; scheduling physical examinations; scheduling and arranging family visitation periods; arranging for transportation of children to and from juvenile courts, medical appointments and placement interviews.
Our House MHSAS: Behavioral Health Rehabilitation Specialist/Case Manager; February 2013 - Present; Lawton, OK; DUTIES: Providing comprehensive rehabilitative treatment to children, adolescents, and adults diagnosed with a serious emotional or behavioral disorder and who require interventions at the place where problematic behaviors occur, such as their home, school, place of employment, and/or community. Performing assessments to identify mental and behavioral conditions, developing treatments plans to help clients modify their behavior and restore relationships, educating family members on how to deal with loved ones who have behavioral disorders and referring clients to external organizations for continued care. Consulting with other healthcare professionals such as psychiatrists, physicians and social workers to coordinate care for clients.
Regional AIDS Intercommunity Network of Oklahoma: Ryan White Community & Outreach Case Manager and Office Manager; November 2010 – January 2015; Lawton OK; DUTIES: Assessing, planning, implementing, coordinating, monitoring, and evaluating the options and services required to meet the consumer’s health and human service needs. Organizational management based on self-directed work processes. Managing the office’s interactions with current and future consumers by way of using technology to organize, automate, and synchronize marked retention. Maintaining and updating files, inventory, correspondence, and database systems, either manually or using a computer. Communicating with clients, employees, and other individuals to answer questions, disseminate or explain information, and address complaints. Compiling, copying, sorting, and filing records of office activities, business transactions, and other activities. Computing, recording, and proofreading data and other information, such as records or reports. Reviewing files, records, and other documents to obtain information to respond to requests.
Skills:
• Collecting and analyzing data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
• Monitoring industry statistics and follow trends in trade literature. Measuring and assessing customer and employee satisfaction.
• Measuring the effectiveness of marketing, advertising, and communications programs and strategies.
• Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Developing constructive and cooperative working relationships with others, and maintaining them over time.
• Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Analyzing information and evaluating results to choose the best solution and solve problems.
Personal and Professional References:
Shelly Lee, Care Management Nurse III, CPS FCS PP; 580-***-****; ******.***@*****.***
Stormy Smith, Health Care Management Nurse, CPS FCS PP, 405-***-****; ******.*****@*****.***
Stacey Hughes, Occupational Therapist Center for Veterans Affairs; 580-***-**** *********@*********.***
Sheryl White; Lawton, OK; Director of Operations; Great Plains Improvement Foundation, Inc.; 580-***-****; ******@****-***.***
Yolanda Allen-Cook; Lawton, OK; Activities Coordinator for the City of Lawton Patterson Center; 580-***-****; ******@********.***
Jill Huibregtse; Lawton, OK; Indian Child Welfare Specialist III for Comanche Nation; 580-***-****; ****.**********@**************.***
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