Data Entry Service Representative

Sandra Zalud

Virginia Beach, VA 757-***-**** **********@*****.***

www.linkedin.com/in/sandy-zalud-179011242/

Professional Summary

Detail-oriented Data Entry Specialist with extensive experience in high-volume data input, verification, and database management. Proficient in Microsoft Office Suite, data entry software, and multi-system navigation, ensuring accuracy and efficiency in all tasks. Adept at conducting quality checks, organizing information, and collaborating remotely with minimal supervision. Committed to maintaining data integrity and delivering exceptional results within deadlines.

Core Competencies

Data Entry & Management

Typing Speed: 50-60wpm

Data Verification & Quality Assurance

Database Maintenance & Organization

Multi-System Navigation

Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

Remote Collaboration & Communication

Attention to Detail

Administrative Support

Relevant Experience

Client Service Representative

Capital Group / American Funds 2024 – Present

Entered and maintained customer account data across multiple systems, ensuring 100% accuracy and compliance with company standards.

Conducted regular data quality checks, identifying and correcting discrepancies to maintain database integrity.

Streamlined data input processes, reducing errors by 10% and improving overall efficiency.

Assisted with administrative tasks, including responding to customer inquiries via email and maintaining organized records.

Customer Service Representative & Client Retention

USVET Wealth 2022 – Present

Managed high-volume data entry for client records, ensuring zero errors in financial account documentation.

Verified and categorized data for easy retrieval, improving team access to critical information.

Used Microsoft Excel to create and maintain detailed reports for internal tracking.

Collaborated with remote teams to resolve data discrepancies, enhancing overall data accuracy.

Client Services Director

Opus Wealth Strategies 2007 – 2022

Oversaw data management for client accounts, including entry, verification, and reporting.

Maintained a high level of accuracy in processing financial and non-financial transactions.

Designed workflows to organize and categorize information, reducing retrieval times by 20%.

Trained team members on data entry protocols, increasing departmental efficiency by 25%.

Technical Skills

Data Entry Software & Tools

Microsoft Office Suite (Excel, Word, Outlook)

Workflow Management Systems

Typing Speed: [Insert WPM]

Data Integrity & Verification

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