Reginald Butler
Laurel, MD 20707
African American
Skill Summary: Detail-oriented Financial Analyst with two years of experience in data analysis, over 10 years of SQL and database administrator management experience. I am a motivated and diligent analyst with experience growing revenue for a reputed Filter Corporation where I processed improvements in forecasting and budget planning, seeking a challenging role to leverage my skills in identifying business needs, analyzing data, and recommending solutions to drive organizational growth.
SKILLS: Microsoft Excel, MS Office, Technical, SQL, and Collaboration Database, Customer Service, Economics, and Project Management
EXPERIENCE:
Gordonsville, VA
July 2023
August 2 0 2 4
FINANCIAL ANALYST
Blue-green Vacations Resort
Created statistical and financial modeling.
Performed ad hoc financial analysis as needed.
Reviewed financial data and provides recommendations to management in order to maximize operational efficiency and financial returns.
Worked on special projects, initiatives, and day-to-day activities
Assists in the development and improvement of financial reporting tools.
Monthly financial reporting
Louisa, VA
Nov 2021
Jun 2023
ACCOUNTS PAYABLE ASSOCIATE
Tri-Dim Filter Corporation
Streamlined portfolio analysis using advanced Excel features, enhancing investment decision-making accuracy, and contributing to a 15% increase in client investments
Developed a predictive model utilizing Python for risk assessment that reduced financial discrepancies by 20% quarter-over-quarter
Led quarterly financial forecasting, incorporating macroeconomic trends, which influenced the strategic allocation of a $5M budget
Cultivated strong client relationships by providing actionable insights from complex data analyses, resulting in ten percent growth in client ret
Initiated a cross-departmental workshop for new financial software, leading to a 30% improvement in inter-departmental reporting efficiency
Fredericksburg, VA
Oct 2017
Dec 2021
CALL CENTER REPRESENTATIVE
Alorica
Answered incoming customer calls, emails, or chats in a timely and professional manner, addressing their concerns and providing resolutions or solutions.
Utilized strong communication and active listening skills to understand customer needs, empathize with their concerns, and provide personalized support.
Resolved customer complaints and issues in a fair and timely manner, escalating to supervisors or specialized teams when necessary.
Maintained accurate records of customer interactions using CRM software or other designated tools, ensuring seamless communication and issue tracking.
Stayed up-to-date on product knowledge and service offerings to provide informed support and make relevant recommendations to customers.
Collaborated with internal teams, such as sales and marketing, to ensure a cohesive customer experience and identify opportunities for growth and improvement.
EDUCATION
Phoenix, AR
Aug 2015
Feb 2017
MASTERS
Argosy University
Arlington, VA
Sept 2009
May 2013
BACHELORS
Westwood College of Technology
REGINALD
BUTLER
Financial Analyst
CONTACT
PHONE:
EMAIL:
**************@*****.***