Customer Service Sales Manager

KATRINA POWERS

***.*.******@*****.*** – 469-***-**** – Dallas, TX –

https://www.linkedin.com/in/katrinapowers/

SUMMARY

• Results-driven sales professional with extensive experience and a proven track record of exceeding sales targets and delivering exceptional client experiences. Passionate about aesthetics and wellness, with a deep commitment to empowering individuals to look and feel their best. Skilled in consultative sales, relationship building, and market development. Known for a strong work ethic, accountability, and a dedication to achieving both personal and organizational goals. Seeking to leverage my expertise and contribute to the growth and success of an innovative organization in the aesthetics industry. WORK EXPERIENCE

All Event Catering May 2023 – Present

Catering Sales Manager Dallas, TX

• Developed and executed strategies to generate new catering business and expand existing accounts

• Identified potential clients, pursued leads, and converted them into clients

• Provided exceptional customer service throughout the planning, execution, and follow-up stages of events Jimmy’s Ocean Blue Sep 2020 – May 2023

General Manager - Bartender Key West, FL

• Managed daily operations at Abbey Road, located inside the Hyatt Windward Pointe

• Delivered consistently excellent customer service, increasing revenue and profitability by over 20% yearly

• Created daily specials and signature cocktails

Exit Realty / Self Employed Feb 2015 – Feb 2020

Real Estate Broker Denver, CO

• Rigorously prospected for new business

• Nurtured relationships with prospective residential buyers and sellers

• Oversaw entire process from listing to closing

Sono Bello Jan 2014 – Jan 2015

Patient Care Coordinator - Aesthetic Sales Denver, CO

• Met with potential patients to determine their goals and coordinate their treatment plans

• Achieved record breaking sales

• Managed follow up with the clinical team and the patient Ideal Image May 2010 – Jan 2014

Lead Sales Consultant Dallas, TX and Denver, CO

• Conducted consultations and designed care plans to meet the goals of my clients

• Consistently delivered sales performance that exceeded clinic targets

• Trained talent in the DFW area and was awarded with a new storefront in Denver, CO Hotchkiss Insurance Agency Mar 2007 – April 2010

Commercial Insurance Producer (Sales) Dallas, TX

• Brokered and developed comprehensive insurance strategies for business owners

• Maintained award winning sales record and was named ”Top Agency Producer” 2010

• Maintained expertise and delivered exceptional service by completing specialized training and education SKILLS

Proficient in basic computer operations, including Microsoft Office Suite and Google Workspace Skilled communicator, persuasive negotiator, empathetic listener Experienced in navigating and utilizing CRM platforms and other software systems Quick learner with the ability to adapt to new technologies and systems efficiently

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