Customer Service Laundry
Resume:
Tabitha Green
Head Housekeeper
Profile
Proactive Head Housekeeper with a successful track record of managing housekeeping teams and ensuring exceptional cleanliness and customer service. Skilled in training and mentoring staff to uphold high cleaning standards, safety, and punctuality. Adept at implementing efficient processes and demonstrating strong leadership. Proficient in coordinating unit turns, maintaining cleanliness, and delivering exceptional customer service. Passionate about ensuring compliance with regulations and optimizing operational efficiency.
Employment History
Head Housekeeper at Moceri Homes
December 2020 — November 2024
- Supervised and guided housekeeping staff to maintain high job performance
• Managed Move-in Move-out unit turns coordination
• Ensured cleanliness of Club House, Fitness Center, Locker Rooms, and Rest Rooms
• Prepared daily fresh batches of cookies for residents
• Implemented efficient cleaning processes for optimal results Housekeeper at Optalis Health & Rehabilitation
February 2019 — December 2020
- Manage laundry service including washing, linen delivery, and clothing delivery to patients
• Perform dusting, cleaning, vacuuming, and mopping of equipment, patient rooms, and general areas
• Ensure compliance with State and Federal laws and regulations to maintain a clean and safe work environment
• Conduct staff in-services and fulfill other assigned duties Housekeeper at American House Senior Living Communities April 2016 — October 2018
- Cleaned resident apartments, including vacuuming, mopping, disinfecting, dusting, and making beds
• Managed personal laundry service for residents
• Maintained cleanliness of the entire building
• Monitored public restrooms for cleanliness and supplies throughout the day.
Housewares Supervisor at Ollie's Bargain Outlet
October 2015 — December 2016
Housewares Supervisor at Ollie's Bargain Outlet
• Greeted customers, answered questions, and provided product knowledge
Details
*************@*****.***
Skills
Team Management
Training and Development
Cleaning Standards
Leadership
Regulatory Compliance
Efficient Processes
Customer Service
Safety Management
• Assisted with receiving deliveries, pricing items, and completing price changes
• Ensured merchandise and department appearance met visual standards
• Trained new associates and operated cash register with proficiency
Laborer at Trevco Inc
May 2012 — July 2014
- Maintain cleanliness and organization of office and warehouse facilities
• Monitor and replenish stock levels of consumable items
• Perform routine maintenance tasks to uphold workplace standards
• Collaborate with team members to support efficient operations
• Safeguard workplace safety and cleanliness
Assistant Manager at Dollar Tree
March 2009 — May 2012
- Trained and developed store associates
• Oversaw store functions and daily activities
• Managed cashiering activities and cash handling practices
• Supervised hourly associates
• Maintained sales effectiveness of seasonal areas
• Processed damaged merchandise
• Managed employee schedules
• Oversaw receipt and return of DSD merchandise
• Controlled store supplies and expensesI supervised and trained store associates, managed daily activities, and oversaw cashiering activities and cash handling practices. Additionally, I maintained sales effectiveness, processed damaged merchandise, and managed employee schedules.
Education
Diploma, Finney High School, Detroit
January 1997
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