Culver City, CA *****
*************@******.***
Heidi Moon
SKILLS
Sales professional with a positive approach, strong sales acumen, excellent customer service skills, and demonstrated the ability to consistently achieve sales target in a challenging retail environment.
EXPERIENCE
Courtesy Automotive, Ruston La. — Sales Associate
September 2023 - January 2024
●Greeted customers warmly and offered assistance.
●Kept work area clean, organized and free of clutter at all times.
●Established a positive rapport with customers by delivering friendly, personalized service.
Benoit Automotive, Farmerville, La. — Sales Rep.
March 2023 - September 2023
●Utilized active listening techniques to identify customer needs and provide appropriate solutions.
●Developed an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers.
●Jose sells through customer relationship building and suggestive selling techniques.
Holmes Honda, Shreveport, La. — Customer Relations Manager
November 2019 - January 2023
●Maintain up-to-date knowledge of companies, product services, pricing structures,and promotions.
●Reviewed incoming emails from customers; responded promptly with accurate information.
●Provided ongoing support for existing customers by answering questions, or addressing concerns in a timely manner.
EDUCATION
LTC, Farmerville, La. — Medical Assistant
March 2008 - June 2010
AWARDS
Sales of the year for Holmes Honda for 2 years in a row 2022-2021 to 2020 tru 2019.