Executive Assistant Office
Resume:
JOYCE
WANGUI
KIHUNGI
MWANGI
*********@*****.***
NAIROBI, KENYA
NATIONALITY
Kenyan Citizen
ACCOMPLISHMENTS
Chartered Personal
Executive Assistant
Office Management
Master Class Skills
Data Protection Officer
Master Class in Pension
Secretarial and Digital
Management
AFFILIATIONS
Fellow of the American
Academy of Project
Management (FAAPM)
AWARDS
Presidential Award – Gold
Standards
Sharp Administrative Associate committed to providing reliable office support and sound optimization strategies for accelerated business growth. Well –versed in tactical, results – driven digital organization methods geared towards lowering operating costs and increasing worker productivity. Proponent of comprehensive continuing education programs for team members, allowing for cross-functional work competency and ongoing skills development to maintain competitive advantage. PROFESSIONAL SUMMARY
WORK EXPERIENCE
SENIOR ADMINISTRATIVE OFFICE ASSISTANT
Teachers Service Commission
NAIROBI
April 2006 – Current
Oversaw daily operations across various departments to ensure efficiency and motivated and led a high-performing executive team towards achieving company goals.
Championed the use of technology to streamline processes and improve service delivery and cultivated a positive organizational culture that promotes innovation and teamwork.
Organized administrative calendar to optimize and prioritize in-person an online meeting schedule.
Supervised executive-levels support staff and monitored workflow to maintain efficiency.
Scheduled appointments, took minutes during meetings and distribute them.
Processed invoices, payments and expense reports for accounting department.
Prepared correspondence, reports and presentations using Microsoft Office Suite.
Maintained confidentiality of sensitive information as per company policy.
Coordinated events and meeting, including venue selection and catering arrangements.
Monitored deadlines and reminded staff of upcoming due dates to ensure timely completion of projects.
Provided customer service by addressing concerns and offering solutions.
Handled incoming calls and emails, providing prompt responses to inquiries.
Developed and implemented office policies to improve workflow efficiency.
Handled general office tasks, independently completing variety of basic and routine clerical and secretarial work.
Handled sensitive and business confidential information following proper procedures.
Prepared miscellaneous letters, memorandums and emails.
Developed, implemented and administered departmental office systems and procedures.
Updated office calendar with new meetings, events and appointments to avoid overbooking. ADMINISTRATIVE OFFICE ASSISTANT
Nazareth Mission Hospital
NAIROBI
January 2005 – April 2006
Completed paper work and sent to designated department or staff member for processing.
Organized computer files, sensitive documents and home office supplies.
Greeted visitors upon arrival and directed guests to appropriated departments.
Organized material for meetings, presentations and training sessions.
Filtered incoming phone calls and email and reviewed document accuracy before submission BBA: FINANCE
St. Paul’s University
LIMURU – KENYA
OCTOBER 2012
ASSOCIATES OF ARTS – SECRETARIAL STUDIES
Kenya Technical Teachers College
NAIROBI – KENYA
MARCH 2004
EDUCATION
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