Customer Service Continuous Improvement

LaCondria Johnson

430-***-**** **********@*****.*** Greenville, Tx 75402

PROFESSIONAL SUMMARY

Ambitious and articulate professional with strong communication skills, excelling in creating positive customer experiences and efficiently handling transactions. Enterprising nature and leadership qualities drive continuous improvement in service delivery and team collaboration. SKILLS

Customer Service Customer Assistance Patience and Empathy Customer service excellence Money Handling Cash Register Operation

EXPERIENCE

ASSEMBLER, Greenville, TX

Polara, June 2024-September 2024

• Maintained safe and clean working environment by complying with procedures, rules, and regulations.

• Met production goals by efficiently managing time while working on the assembly line.

• Followed detailed verbal or written instructions and visual aids to perform assembly work. CASHIER, Dallas, TX

Kroger, February 2021-October 2023

• Operated cash register and accurately processed payments, returns, and exchanges.

• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.

• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

• Demonstrated excellent customer service skills while interacting with customers in a friendly manner.

• Accurately processed customer payments using cash, credit cards, and checks. DAYCARE ASSISTANT, Dallas, TX

Glen oaks School, January 2018-February 2021

• Assisted in providing a safe and nurturing environment for children of varying ages.

• Maintained a secure environment for all children, following established safety standards.

• Supervised outdoor playtime to support child safety.

• Helped children develop positive interpersonal relationships with peers and adults.

• Communicated with children's parents about daily activities and behaviors. EDUCATION

MEDICAL ASSISTANT IN MEDICAL, Dallas

Remington, March 2007

HIGH SCHOOL DIPLOMA, Greenville Tx

Greenville High School, June 1996

REFERENCES

References available upon request

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