High School Follow Up

Stephanie Francisco

Casualty Loss / Executive Services

614-***-****

***********@*****.***

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OVERVIEW Effectively able to handle multiple tasks. Outstanding leadership, training and investigative skills. Adaptable in planning, forecasting and maintaining a schedule. Ability to work independently or with minimal supervision. Dedicated, Highly Motivated and Punctual. EXPERIENCE Safelite

Autoglass

02/2005 - PRESENT Casualty Loss / Executive

Services

• Fulfilling warranty issues for customers

• Processing CLP (Casualty Loss) forms for damages done to customers vehicles

• Processing Credit Card / Check payments to vendors

• Follow up calls to customers who sent emails of complaints

• Reserving vehicle rentals for customers that we are paying for repairs to have done

• Following up on open files to resolve and close

EDUCATION Independence High School

1990 - 1994 College Prep Diploma

SKILLS Communication skills, Empathy, Active Listening, Problem-solving, Typing, Time management, Warmth, Stress management and Dedication, Customer relationship.

References available upon request

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