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Customer Service Human Resources

Location:
Fort Worth, TX
Salary:
70k
Posted:
January 22, 2025

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Resume:

Monica D. Scott

682-***-****

Fort Worth, TX

**************@*****.***

Skills: Computer Applications - Windows 2008; NT; Microsoft Office: Word, Excel, Outlook; SAP; Data-Entry; 10-key; As400 AP/AR Telephony, QA Knowledgeable of Human Resources. Management, affirmative action’s initiatives, Employment verifications, Licence Escrow officer & Signing Agent Notary. Software Applications: ELS, Cactis, SoftPro, Smart view, Taleo, PeopleSoft, and Title Management, Sap, Fast, Title Management, Application extender and ADP Payroll. SPOC and CFR 15-19.

WORK HISTORY

We Will Financial LLC

HR/Recruiter, Field Inspector: Keller, Texas

04/2012 to Present

Responsibilities: Payroll processing, timekeeping, on boarding and insurance reconciliation responding to hoc unemployment claims requests for employee records and files from the Legal department correspond security staffing and others to gather data and respond to unemployment claims. Other similar duties as connections with people, motivating and inspiring them through commitment building s relationships with all candidates and understands the individual needs and motivations of each person. Source, screen and build a candidate network Set up face to face interviews and build and manage client relationships Reconcile monthly statements credit card, phone, fuel and insurance some scanning and back up AP/AR department. Field Inspections: Conduct inspections related to financial and administrative processes, ensuring compliance with internal and external standards. Document inspection results and provide detailed reports to management. Brio Direct

Executive Administrative Assistant /AR/AP, Fort Worth, Texas 11/2023 to 03/2024

Responsibilities: Coordinate and directed projects, ensuring deadlines are met and deliverables are completed. Perform clerical duties such as answering phone calls, responding to emails, and maintaining files. Greet visitors and direct them to the appropriate person or department. Assist with administrative tasks including data entry, document preparation, and proofreading. Directed executive calendars, schedule appointments, and coordinate meetings. and scanning orders, communicating with vendors, generating freight quotes and arranging shipments, assisting shipping and receiving in unloading trucks, and checking in merchandise, and maintaining a safe, clean, and orderly warehouse environment. Mortgage Connect of Texas LLC

Title Curative Supervisor, Irving, Texas

02/2019 to 11/2022

Responsibilities: Directed the day-to-day operations of the Title Curative department including compiling, reviewing and signing off on reports. Organizing and assigning workloads according to the difficulty and quantity of Title Curative files to hand off to the curative team members to review and directed. Working with curative team to identify and escalate file issues to the appropriate lines of business in order to expeditiously resolve files and maintain timelines. Working with curative team members to identify and escalate issues to handle off to their upper line. Interviewing, hiring new employees. Performing hands-on training of all new curative members and motivating the group to achieve the desired goals. Conducting periodic desk reviews and completing annual performance reviews.

North American Title Company

Title Curative Lead/Escrow Officer, Arlington Texas 09/2014 to 02/2019

Responsibilities: Directed title clearance process, disperse work load to team. Reviews title commitments, obtains documents to check for vested interests, updating foreclosure information for each title, and communicating with title vendors throughout the process. Including compliance with real estate contracts, lender instructions, title requirements, company requirements and other written instruction. ETC.



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