Data Entry Customer Service
Resume:
Kimberly Beckman
Billing Coordinator, Customer Service, b2b sales, Data Entry, Credentialing Coordinator, Patient Care Accounts, Administrative Support
Luverne, AL 36049
************@*****.***
Administrative Assistant, Data entry, Credentialing Coordinator, Recruiter, Patient Accounts Coordinator, willing and eager to learn new skills. Remote, HIPAA compliant home office. Single copy territorial sales, In home demonstration sales, outbound phone sales. Former firefighter/emt
Excellent communication skills
Managerial/Trainer experience
Authorized to work in the US for any employer
Remote
Willing to relocate to: Pensacola, FL - Fort Walton Beach, FL - Florabama Authorized to work in the US for any employer
Work Experience
Health Care Staff Manager/trainer
Compassionate Quality Care-Ormond Beach, FL
January 2003 to Present
Assisting with activities of daily living including but not limited to; Requesting and assisting with securing financial assistance, community assistance with housing repairs, clothing, food, etc.
Assisting with filling out request forms for assistance such as food stamps and Medicaid, disability and medical/assistive devices. Through my research I have been able to secure much needed assistive devices for many of my clients and by sharing the information with others, they were able to secure much needed items to elevate their quality of life. Geriatric assessment and comprehensive care planning Advocacy for client
Care coordination
MD visits with client
Communication with healthcare providers and family Crisis intervention
Dispute resolution
Evaluation of response to plan of care
Recruiting and training healthcare providers
Speech therapy
Physical therapy
Training of healthcare providers on assistive devices Transportation
Wound care
And more
Policy Support+, Application control, Scheduling Coordinator LTCG-Remote
July 2021 to October 2022
Review, verify, correct and input data from applications submitted in field. EMR, EHR, Insurance verifications, preauthorization, record requests.
Quality control of forms submitted.
Inbound call center, Outbound call center, customer service, and more. Patient Account Coordinator
Lincare-Daytona Beach, FL
October 2020 to March 2021
Account reconciliations, collections, EMR, EHR, receive, review, verify, correct and resubmit all medical records and personal information. Preauthorization requests. Clerical duties, billing, insurance verifications, territory accounts maintenance. Update and maintain patient accounts.
Inbound call center, outbound call center, customer service, and more. Credentialing Coordinator
Csi Caregiver Services Inc-Summerfield, FL
January 2020 to September 2020
Notary Public and Credentialing Coordinator and Recruiter with the largest Nurse Registry in the state of Florida.
I am HIPAA and AHCA Certified.
Talent acquisition and onboarding;
I am responsible for recruiting new candidates, reviving old candidates interest, running background checks, verifying credentials, scanning credentials, urging current caregivers to update and maintain credentials, all front office tasks, reception, secretarial, report writing, and much more. Home Health Care Aide Manager/supervisor/trainer
Private-Ormond Beach, FL
May 2014 to December 2014
Responsibilities
All household duties including payroll and management of staff. All home health care including but not limited to wound care, showering, incontinence care, eating assistance, ambulation and transfers, medication assistance.
Accomplishments
I was able to assist in elevating the quality of life for an elderly woman and allow her to stay in the comfort of her home during her last days.
Skills Used
Alzheimer's and Dementia care as well as home health care skills, bookkeeping skills, staff management, etc.
Funeral Director Assistant
Forest Funeral home-Shelton, WA
January 2005 to March 2012
Assist Funeral Director, set up funeral in company chapel/viewing room or at home or facility. Driver, errand runner, answer phones, greet families, console family and friends. prepare decent for viewing, reset features.
Assist harvesting of donations.
And much more.
Route Sales Representative
Statesman Journal-Salem, OR
February 1991 to May 1993
Route sales, B2B sales, single copy sales, route collections and returns. Outbound cold calling sales. Territory maintenance. Restock when sold out. Clean and/or set up new accounts and racks and single copy stand machines.
Telephone Interviewer, Research, Data Entry
DRC Opinion research-Salem, OR
August 1987 to May 1990
Outbound call center management. Research, locate and enter phone numbers from a random computer generated grid.
Create phone/target list. Data entry.
Conduct interviews and omnibus polls by phone and in person. Create report of information collected from interviews. Education
Trade school in NEMT
Bangor Naval Academy - Bremerton, WA
January 2006 to May 2006
Certified Firefighter in First Responder
Mason County Fire Chief Academy of Firefighters - Shelton, WA September 2004 to May 2005
Skills
• Talent acquisition
• Case management
• EMT experience
• Management
• Account reconciliation
• Crisis intervention
• Senior care
• Speech therapy
• Alzheimer's care
• Dementia care
• Accounts payable
• Office experience
• Accounts receivable
• Payroll
• Human resources
• Medical Records
• Personal Assistant Experience
• Home Care
• B2B Sales
• Outbound Sales
• Telemarketing
• Event Planning
• Medical Billing
• Office Management
• Customer service
• self starter
• Computer skills
• Microsoft Excel
• Medical collection
• Medical records
• Microsoft Word
• Microsoft Outlook
• B2B
• Data entry
• Communication skills
• Clerical experience
• Accounts receivable
• Typing
• Phone etiquette
• HIPAA
• Documentation review
• EMR systems
• Order entry
• Personal assistant experience
• Microsoft Access
• Application support
• Accounts payable
• Human resources
• Talent acquisition
• Medical imaging
• Adobe Acrobat
• Windows
• Conflict management
• Recruiting
• Public relations
• Preschool experience
• Google Docs
• Live chat
• Cold calling
• Google Suite
• Quality control
• Telephony
• CRM software
• Continuous improvement
• English
• Time management
• Writing skills
• Sales
• Property management
• Organizational skills
• Maintenance
• Management
• Marketing
• Retail sales
• Microsoft Office
• Outbound calling
• Search engines
• AI
• Social media management
• Customer support
• Account management
• Analysis skills
• Negotiation
• Mac OS
• Business development
• Computer literacy
• Word processing
• Pricing
• Mobile applications
• Customer retention
• Outside sales
• B2B sales
• Senior care
• Zendesk
• Research
• Supervising experience
• Microsoft Powerpoint
• Medical terminology
• Serving
• Software troubleshooting
• Public health
• Insurance verification
• Salesforce
• Presentation skills
Certifications and Licenses
Driver's License
Assessments
Attention to detail — Proficient
January 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Data entry: Attention to detail — Proficient
January 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Analyzing data — Proficient
January 2023
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient
Customer service — Proficient
February 2023
Identifying and resolving common customer issues
Full results: Proficient
Medical receptionist skills — Proficient
February 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Office manager — Proficient
February 2023
Scheduling and budgeting
Full results: Proficient
Retail customer service — Proficient
February 2023
Responding to customer situations in a retail setting Full results: Proficient
Sales skills — Proficient
February 2023
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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