Customer Service Inventory Management

Amna Tariq

New York, NY Phone: 917-***-****

Email: ****.*****@**********.****.*** LinkedIn:www.linkedin.com/in/amna-tariq-2702a91a7

Education

Baruch college/CUNY, ZICKLIN school of Business, New York, NY Expected May 2025

Bachelor of Business Administration in Marketing Management

Minor: communications studies

Academic Project

BUSINESS POLICY: Tesla, Baruch College Jan 2024 - May 2024

Strategic Analysis and Recommendation for Tesla

Role: CMO

Key Responsibilities:

Conducted PESTEL, Porter’s Five Forces, and SWOT analyses.

Identified key strategic issues and developed actionable recommendations.

Outlined implementation actions and risk mitigation strategies.

Compiled a 5-page executive summary report.

Skills Demonstrated:

Strategic Analysis, Problem Solving, Team Collaboration, Academic Writing

Presented findings and recommendations in class.

Experience

CVS Health Brooklyn, NY February 2021- February 2024 Customer Front Store Associate

Assistance: Provided excellent service to customers, handling inquiries, and resolving issues, which improved overall customer satisfaction.

Merchandising: Organized and maintained product displays and shelves, contributing to a noticeable boost in sales for promoted items.

Inventory Management: Managed stock levels and ensured timely restocking of merchandise, significantly reducing out-of-stock incidents.

Marshall’s Brooklyn, NY June 2021- December 2021

Sales Associate

Customer Assistance: Delivered exceptional customer service by assisting shoppers with product inquiries and purchases, enhancing overall customer satisfaction.

Merchandising: Organized and maintained appealing product displays and shelves, which led to increased sales of featured items.

Inventory Management: Efficiently managed stock levels and restocked merchandise promptly, ensuring product availability and reducing out-of-stock occurrences.

Amazing Savings Brooklyn, NY December 2019 – December 2019

Seasonal Sale Associate

Provided outstanding customer service by assisting shoppers with inquiries and purchases, ensuring a positive shopping experience during peak seasons.

Sales Support: Contributed to increased sales by maintaining organized displays and shelves, showcasing seasonal merchandise effectively.

Team Collaboration: Worked collaboratively with colleagues to manage inventory and restock merchandise promptly, ensuring product availability and customer satisfaction throughout busy periods.

Skills

Languages: Fluent in English, Urdu, Punjabi, Hindi

Computer: Microsoft (Word, Excel, PowerPoint, Access)

Social media: Instagram, Facebook, Twitter, LinkedIn, Pinterest, Snap chat, Google.

Interests: Photography, Painting, Creative Writing, travel,

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