Dog Groomer, Dog Trainer, retail
Resume:
Katie Clark
Millville NJ *8332
********@*****.***
KATIE DANIELLE PIERRO
OBJECTIVE Motivated and detailed-oriented salesperson with 10+ years of experience, looking for a purposeful career.
EXPERIENCE VANN DODGE Dealership
BDC
6/14/23 to -7/31/2024
● Provide accurate and appropriate information in response to customer inquiries
● Set and achieve weekly and monthly sale goals
● Scheduled appointments for new customers and help the sales manager bring in new clients.
● Ensured that all communications to and from the client and to and from the sales department are passed on effectively and quickly.
● Maintained strict confidentiality of customer information as well as of dealership processes and marketing strategies.
Devons Dapper Dogs
Dog Bather
5/7/22 - 6/10/23
● Maintained clean and organized grooming areas to promote animal wellbeing ● Maintained the grooming truck in working operation for grooming i.e gas, sanitation, obey all traffic laws
● Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious dogs.
● Lifted 5+ dogs of varying weights and breeds for bathing on daily basis ● Contributed to client satisfaction by consistently providing outstanding customer service to both clients and pets.
● Maintained and updated daily log for calculating payments, itemized activities and services provided.
Animal Clinic of Millville
Receptionist
6/16/21-5/7/22
● Confirming services to be performed and method of payment from each client ● Maintained balanced cash drawer
● Answered calls and scheduled appointments appropriately and professionally ● Provided customers and pets with excellent customer services and listened to the needs in order to relay the information to veterinary medical staff Petco
Dog Trainer, Manager And Dog Bather
From 3/19/2018 -6/15/21
Responsible for providing care to multiple species of animals and providing info to customers to the proper care of those animals while also maintaining a manager position as well as being responsible for dog behavior and knowing how to train dogs to follow commands.
● Accountable for driving sales and for the overall effective operations
● Working with clients to develop individualized plans to achieve behavior goals for their dogs
● Ensure all completions of all Planograms, Cut-ins and Reworks
● Completed all cleaning, stocking and organizing tasks
● Built relationships with customers to increase likelihood of repeat business ● Recommended merchandise to customers based on their needs and preferences ● Maintained departments budgets, sales goals, gross margin, animal and merchandise shrink targets and managed inventory levels.
Torrid
Sales Associate
From 11/10/2018 to present
● Engaged with customers to effectively build rapport and lasting relationships ● Educated associates on market trends and stay up-to-date on fashion trends ● Evaluated inventory and delivery needs and optimized strategies to meet customer demands
● Solved customer challenges by offering relevant products and services ● Processed product returns and assisted customers with other selections ● Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
● Achieved perfect attendance and on-time record
Cape May Gourmet
Sales Associate
From 08/11/2016 to 01/01/2018
● Processed cash and card transactions accurately to minimize drawer errors ● Greeted each guest warmly, offered assistance and provided information about operations and accepting packages
● Adhered to food service sanitation guidelines and standards
● Demonstrated proficient knowledge of menus, services and promotions to assist customers and team members
● Created food displays according to established standards and replaced dated products with fresh
Victoria’S Secret
ASSISTANT MANAGER
From 08/03/15 to 05/28/16
● Lead the overall appearance and presentation of merchandising strategies of the brand by executing brand guide planning, mapping and final execution of floorset ● Collaborated with upper management to implement continuous improvements and exceed team goals
● Reinforced store strategies to reduce shrink and built personal capabilities in asset protection
● Demonstrated products to show potential customers benefits and advantages and encouraged purchases
DRESS BARN
ASSISTANT MANAGER
From 02/20/2012 To 09/01/2013
● Consulted with customers on the latest styles and trends
● Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
● Built and maintained effective relationships with peers and upper management YANKEE CANDLE
2ND ASSISTANT MANAGER
From 10/09/2010 To 06/28/2012
● Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events
● Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
EDUCATION HOME SCHOOL, VINELANDNJ, HIGH SCHOOLDIPLOMA GPA- 3.0
REFERENCES Angela Williams
Dog trainer
PHONE NUMBER
Sarah Fisher
Dog groomer/Salon manager
PHONE NUMBER
Ashley McCullers
BDC Internet Manager
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