Human Resources
Resume:
Tierny Krueger
Woodway, TX *6712
*******@*****.***
Qualifications Summary
Dedicated, extremely motivated, people-oriented leader with twenty years’ plus experience in Human Resources. Responsible for organizational development, policies and programs covering employment, payroll, HRIS, compensation, benefits, performance management, employee relations, recruiting and retention, and compliance with all applicable federal, state and local laws. Project manager.
Areas of Expertise
Employee Relations
Organization Development
Compensation & Benefits Design
Payroll
HRIS Implementation
Training & Development
Recruiting & Staffing
HR Policy Design & Administration
Safety Training
Team Building
Conflict Resolution
Employee & Labor Law
FMLA/ADA/EEO/WC
DOT Employment Guidelines
OSHA Regulations
EAP Regulations
Professional Experience
Human Resources/Safety Director Apr 2023 – Oct 2024
Schultz Industries dba Sturdisteel Hewitt, Texas
Manufacturer of Grandstands, Bleachers, and Press Boxes employing 100+ employees.
Participate in strategic planning for organization. Provide leadership & consulting support to executives & management on matters reinforcing culture, goal setting, policy development & implementation of HR strategic objectives.
Administer talent management, including training & leadership development, retention, recognition, employee communication & career development. Assess/evaluate training & staff development needs; develop programs to meet needs.
Develop & maintain performance management & appraisal programs.
Manage compensation and benefit programs including job descriptions & salary structure/adjustments.
Oversee benefit planning to include communication, enrollment, and administration.
Remain current with employment laws & regulations.
Manage HR systems & employee records. Ensure timely & accurate submission of data and reports.
Manage the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
Analyze trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
Create learning and development programs and initiatives that provide internal development opportunities for employees.
Oversee employee disciplinary meetings, terminations, and investigations.
Maintain compliance with federal, state, and local employment laws and regulations, and recommend best practices; reviews policies, and practices to maintain compliance.
Devised creative and cost-effective incentive and morale-boosting programs (including special events and an awards structure) that increased employee satisfaction and productivity.
Documented and responded to employee relation issues such as complaints, harassment allegations, and civil rights complaints.
Consulted with management for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
Worked in concert with operations and facilities management to guarantee a safe and secure working environment and maintained compliance with Occupational Safety and Health Act (OSHA) standards.
Developed, recommended, and implemented personnel policies and procedures in support of the operational efficiency of the organization.
Developed understanding and mentored supervision and management in human resources practice/law.
Maintained positive labor relations; drove an open door communication policy in maintaining a non-union status in the organization.
Prepared and maintained the Employee Handbook and Safety Manual.
Administered and facilitated workers compensation program; worked with management to identify light duty accommodations; communicated progress and claims issues with insurance company claim representative; maintained documentation and medical records on individual claims.
Performed benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
Implemented and updated annually compensation program; conducted and participated in annual salary surveys; analyzed compensation; monitored performance evaluation program and revised as necessary.
Revised job descriptions across all departments.
Managed recruitment effort for all exempt and nonexempt personnel and temporary employees; provided new-employee orientations; managed career development and succession planning efforts; employee relations counseling, outplacement counseling, and exit interviewing; wrote and placed media advertisements.
Established and maintained department records, personnel files and reports in compliance with related laws; filed EEO-1 annually; maintained other records, reports, and logs to conform to EEO regulations.
Processed related questionnaires and documents for unemployment compensation matters, represented the company for any unemployment claims.
Managed the budget and other financial measures of the Human Resources Department.
Maintained current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources.
Provide leadership and safety training to personnel.
Determine cause and preventability of incidents. Administer and maintain accurate files.
Administer and maintain EAP Stormwater Pollution Prevention Plan.
Independent HR Consultant Jan 2020 – Current
Texas Star Security Waco, Texas
Texas Security Guard company employing 100+ employees.
Providing businesses with Human Resources services and solutions to fit their business needs including; audits, full cycle recruiting, compliance advice, developing employment handbooks, forms and files, payroll services, employee relations, conflict management, training and development, conducting job fairs, onboarding, and orientations.
Human Resources Manager Nov 2016 – Jan 2020
Home State Insurance Group Waco, Texas
Non-Standard Auto Insurance Company employing 105 employees.
Manage compensation and benefit programs including job descriptions & salary structure/adjustments.
Oversee benefit planning to include communication, enrollment, and administration.
Manage HR systems & employee records. Ensure timely & accurate submission of data and reports.
Manage the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborates with departmental managers to understand skills and competencies required for openings.
Analyze trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
Oversee employee disciplinary meetings, terminations, and investigations.
Maintain compliance with federal, state, and local employment laws and regulations, and recommend best practices; reviews policies, and practices to maintain compliance.
Devised creative and cost-effective incentive and morale-boosting programs (including special events and an awards structure) that increased employee satisfaction and productivity.
Documented and responded to employee relation issues such as complaints, harassment allegations, and civil rights complaints.
Developed, recommended, and implemented personnel policies and procedures in support of the operational efficiency of the organization.
Developed understanding and mentored supervision and management in human resources practice/law.
Updated and maintained the Employee Handbook.
Performed benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
Implemented and updated annually compensation program; conducted and participated in annual salary surveys; analyzed compensation; monitored performance evaluation program and revised as necessary.
Revised job descriptions across all departments. "Shadowed" and interviewed employees to construct an accurate picture of the duties and skills required for each position.
Managed recruitment effort for all exempt and nonexempt personnel and temporary employees; provided new-employee orientations; managed career development and succession planning efforts; employee relations counseling, outplacement counseling, and exit interviewing; wrote and placed media advertisements.
Established and maintained department records, personnel files and reports in compliance with related laws; filed EEO-1 annually; maintained other records, reports, and logs to conform to EEO regulations.
Processed related questionnaires and documents for unemployment compensation matters, represented the company for any unemployment claims.
Managed the budget and other financial measures of the Human Resources Department.
Maintained current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources.
Represents organization at personnel-related hearings and investigations.
Owner Mar 2011 – Oct 2021
Critters Exotic Pets Waco, Texas
Retail store of Exotic Pets, Pet Supplies, Birthday Parties, Educational Events, Grooming, & Boarding.
Process payroll
Ensure licenses are up-to-date
Delegate the purchasing and marketing of store
Human Resources / Safety Manager Nov 2009 – Nov 2011
Romark Logistics of Texas Waco, Texas
3rd Party Logistics company providing the warehousing and distribution for M&M Mars employing 80+ employees.
As a member of the management team, was challenged to oversee employee relations, staffing, benefits administration and safety. Promoted positive employee relations and ensured company messaging was delivered appropriately.
Devised creative and cost-effective incentive and morale-boosting programs (including special events and an awards structure) that increased employee satisfaction and productivity.
Managed the selection of an integrated Talent Management application. Led the development of the project scope, business case and budget and managed the vendor relationship during the RFP and contract negotiation phases.
Documented and responded to employee relation issues such as complaints, harassment allegations, and civil rights complaints.
Consulted with management for training and staff development to enhance the effectiveness of employee performance in achieving the goals and objectives of the company.
Worked in concert with operations and facilities management to guarantee a safe and secure working environment and maintained compliance with Occupational Safety and Health Act (OSHA) standards.
Developed, recommended, and implemented personnel policies and procedures in support of the operational efficiency of the organization.
Developed understanding and mentored supervision and management in human resources practice/law.
Maintained positive labor relations; drove an open door communication policy in maintaining a non-union status in the organization.
Prepared and maintained the Associate Handbook and Safety Manual.
Administered and facilitated workers compensation program; worked with management to identify light duty accommodations; communicated progress and claims issues with insurance company claim representative; maintained documentation and medical records on individual claims.
Performed benefits administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees.
Implemented and annually updated compensation program; conducted and participated in annual salary surveys; analyzed compensation; monitored performance evaluation program and revised as necessary.
Revised job descriptions across all departments. "Shadowed" and interviewed employees to construct an accurate picture of the duties and skills required for each position.
Managed recruitment effort for all exempt and nonexempt personnel and temporary employees; provided new-employee orientations; managed career development and succession planning efforts; employee relations counseling, outplacement counseling, and exit interviewing; wrote and placed media advertisements.
Negotiated approximately 30 salary offers annually at both the exempt and nonexempt level.
Established and maintained department records, personnel files and reports in compliance with related laws; filed EEO-1 annually; maintained other records, reports, and logs to conform to EEO regulations.
Processed related questionnaires and documents for unemployment compensation matters, represented the company for any unemployment claims.
Managed the budget and other financial measures of the Human Resources Department.
Maintained current knowledge and understanding of regulations, industry trends, current practices, new developments, and applicable laws regarding human resources.
Human Resources Specialist Jul 2007 – Nov 2009
Extraco Banks Waco, Texas
Leading privately held banking institution employing 432 employees in 13 branches.
Hired to fulfill a broad range of HR functions; including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records. Chaired annual benefits enrollment meetings, resolved conflicts between employees and insurance carriers, and coordinated health fairs to promote employee wellness.
Responsible for administration of benefits for all employees including health plans, dental, vision, flexible spending accounts, health reimbursement account, AD&D and life insurance, disability, 401k, and profit sharing plans.
Managed the selection of an integrated Talent Management application. Led the development of the project scope, business case and budget and managed the vendor relationship during the RFP and contract negotiation phases.
Managed the relationship between the HR IT department and HR client groups and guided them in aligning their priorities with the corporate HR IT strategy. Assisted in requirements definition, business case development and development of vendor selection criteria for new HR IT solutions and enhancements.
Completed termination processing of all employees in computer system, with all benefit providers, and initiate COBRA delivery.
Tracked and screened applicants in the online recruiting system.
Negotiated approximately 50 salary offers annually at both the exempt and nonexempt level.
Facilitated New Hire Orientation.
Managed open enrollment process including informational meetings, benefits materials creation and distribution, and employee benefit election changes.
Completed benefits billing administration by monitoring the benefit deduction amounts, reconciling and paying vendor invoices.
Researched and coordinated wellness opportunities (e.g., Weight Watchers @ Work, HRA dollars, ePhit Online).
Managed activities for annual Christmas party.
Produced, managed, maintained, and secured the personnel and confidential files for all employees.
Consulted employees regarding: worker’s compensation, FMLA, and knowledge of policies and procedures.
Partnered with payroll to ensure any salary or benefit updates.
Provided employee training.
Education
Masters, Business Administration University of Phoenix
March 2007
Bachelor of Arts, Business Administration Tarleton State University
May 2004
Certifications and Professional Affiliations
Member, Society for Human Resource Management (SHRM)
Member, Heart of Texas Society for Human Resource Management (HOTSHRM)
Notary
2009 – McLennan Community College, Adjunct Instructor (Microsoft Office 2007)
Computer Skills
Payroll & HR applications (ADP, Paychex, Paycom)
Quickbooks and Sage
MS Office (Word, Excel, PowerPoint, Access, Outlook)
Web Design (HTML, Dreamweaver)
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