Customer Service Executive Assistant

Steph Wright-Cuaz

************@*****.*** GRAND RAPIDS, MI, US +1-616-***-****

WORK HISTORY

Stay at Home Mom at In My Home

February 2017 - Present (8 Years)

I have been a stay at home mom since the end of 2015, however they aren t kids any longer and I m looking to get back into working outside of the home ( remote work) again. I ve learned alot about children teens, have done so much cooking and baking cleaning and have studied Spanish every day for over the past 5 years-I don t speak it fluently but I do know Spanish great at reading it.

I would love to contribute to in our wonderful world in doing things that are helping people Debt Collector Customer Service at AJ debt collectors February 2013 - September 2015 (3 Years)

I worked here starting out as a customer service call center representative and worked my way up to an actual debt collector where I did very well and collected debt from even almost 7 years ago and I did work there for over 2 years.

Financial Assistant receptionist at Church and Casualty Insurance August 2008 - August 2012 (4.5 Years)

Here I started out as a front office receptionist moved my way up to financial assistant. I answered phone calls-multiple lines, assisting customers, filing, scanning, data entry, financing, ran the mail room, did banking for our company and anything else that was required. Customer Service Representative Loan Officer at American Home Loans June 1999 - August 2008 (9.5 Years)

I started as a customer service representative making phone calls setting up mortgage appointments and then moved my way up to executive assistant loan officer to the owner with the same company that I worked for over 8 years with. I did phone calls, ran all office equipment, used computers, filing, appraisals, appraisal reviews training, was a notary for 4 years did many signings. Also did employee training hiring as well as selling a couple of houses in Arizona and California. Any and every office procedures I did for that company until 2008 where our business ended due to the economy crash.

Insurance administrative assistant at Church and Casualty August 2008 - August 2012 (4.5 Years)

Insurance administrative assistant for four years, also in the OC executive assistant at American home loans

June 2000 - July 2008 (8.5 Years)

an executive assistant in the mortgage industry for over 8 years Front office at dental company

January 1999 - January 2001 (2.5 Years)

I worked at a dental company running the front office for 2 years Front office at Huntington Valley Nursing Home

January 1997 - January 1997 (0.5 Year)

I started working the front office at Huntington Valley Nursing Home for 2 years as well as helping them in care (companionship, cleaning physical activity, physical Yoga Pilates) EDUCATION

John A. Rowland High School -

Graduated 1994-01-01

High School diploma

SKILLS

Physical Exercises, To complete

Audio Equipments, To complete

Microsoft Outlook, To complete

Call Centers, To complete

Sales Till Operation, To complete

Customer Service, To complete

Communication, To complete

Mortgage Loans, To complete

Cooking, To complete

Data Collection, To complete

Data Entry, To complete

Finance, To complete

Spanish, To complete

Child Care, To complete

Sales, To complete

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