Truck Driver Customer Service

Mustafa Shabazz El

**** * **** ***, ********, Indiana 46404

Phone: 771-***-****

Email: *********@*****.***

Objective

Dedicated and experienced Fork Truck Driver with 10 years of experience in material handling and 9 years of over-the-road CDL driving. Proven ability to work efficiently and safely in fast-paced environments. Seeking a challenging opportunity to leverage my skills in a professional setting.

Professional Experience

Fork Truck Driver

Curtis Metals Finishing, Machesney Park, IL

January 2010 – December 2019

Operated fork trucks to move materials and products throughout the facility.

Loaded and unloaded shipments, ensuring safe handling of items.

Maintained accurate inventory and logged materials in the system.

Performed routine safety checks on equipment and handled basic maintenance.

Collaborated with warehouse staff to ensure timely order fulfillment and deliveries.

Ensured compliance with safety and regulatory standards in all operations.

CDL Over-the-Road Driver

Self-Employed

October 2016 – December 2024

Operated heavy-duty trucks to deliver goods across various regions safely and on time.

Managed long-haul transportation routes, ensuring deliveries within specified deadlines.

Performed pre-trip, in-route, and post-trip inspections of vehicles for safety and maintenance issues.

Maintained accurate delivery logs and managed loading/unloading of goods.

Adhered to all federal, state, and local driving regulations.

Delivered exceptional customer service, ensuring client satisfaction through timely and accurate deliveries.

Telemarketer

MCI Telephone Company

April 2000 – December 2007

Conducted outbound calls to customers to promote and sell MCI products and services.

Managed a high volume of customer interactions while maintaining professional communication.

Answered inquiries and provided product details to prospective clients.

Achieved sales goals and met performance targets on a consistent basis.

Worked closely with a team to develop marketing strategies and increase customer acquisition.

Skills

Fork Truck Operation

CDL Class A License (Over-the-Road)

Safety Compliance and Procedures

Inventory Management

Route Planning and Navigation

Vehicle Maintenance and Inspections

Telemarketing and Sales Techniques

Customer Service and Client Relations

Excellent Communication and Teamwork Skills

Education

High School Diploma

James Madison High School, 1993

Certifications

CDL Class A License (October 2016 – Present)

Forklift Certification (Date of Completion, if applicable)

References

Available upon request.

Contact this candidate