Social Media Manager, Operations and Project coordinator

KAITLYN GRISWELL

515-***-**** *******.**********@*****.*** New York, NY 10065 linkedin.com/in/kaitlyngriswell PROFILE SUMMARY

Passionate enabler of the arts and digital media. Strong communicator with exceptional organizational skills. Marketing Professional. Detail-oriented and dynamic Arts Administrator with extensive experience in performing arts management. Skills include: marketing, operational management, and donor relations. Proven ability to engage diverse communities through effective social media strategies and program development. Adept at coordinating administrative functions, and ensuring compliance in a fast-paced environment.

SKILLS

● Arts Media Management

● Writing and Social Media Marketing Skills

● Program Collaboration, Events Management

WORK HISTORY

JUL 2024-Jan 2025

Operations Assistant Downtown Santa Barbara Santa Barbara, CA

● Maintained comprehensive records of business activities, including financial transactions, inventory management, and customer data.

● Spearheaded and Managed the creation of Downtown event activations and programs

● Developed and executed operational strategies to enhance productivity and efficiency.

● Coordinated Digital Marketing Campaigns and marketing strategies for events and community activations

● Collaborated with team members to coordinate events and campaigns for local business and property owners to bring awareness to locals regarding community events

● Oversaw vendor relationships, including contract negotiations and delivery schedule management.

● Provided key support to the Operations Manager, contributing to overall operational success. DEC 2021 - APR 2023

Executive Administrator Opera Santa Barbara Santa Barbara, CA

● Marketing - Content creator for social media. Engaged with Santa Barbara and a larger community using multiple social media platforms.

● Programs - Spearheaded the creation of each program for all performances. Wrote program content, editing, procuring advertisements, collecting and editing copy, liaison with printer, deadline oriented.

● Development - Donor facing role through outreach and development programs and events. Developed relationships, attended board meetings.

● Operations - Oversaw operations and administrative responsibilities: New employees digital information onboarding program. Board meeting preparation agenda, create development reports, Setting up zoom meetings with respective committees. Managing day to day operations such as insurance, functioning as liaison with building maintenance when issues arise, confirming building and insurance is renewed and paid for on time

● Production - Managed artist contracts. Responsible for 6 opera supertitles that require attention to detail, sight reading and listening. Assisted with Load-in and load-out for each production.

● Payroll - Overseeing payroll for employees and artists and music administration SEP 2021 - NOV 2021

Administrative Assistant California Wealth Advisors Santa Barbara, CA

● Handled marketing collateral for digital marketing and website editing

● Managed financial database for accuracy of clients financial records and portfolios

● Prepared client portfolio reviews, tracked and reported investment performances

● Attention to detail essential in a heavily regulated, compliance-monitored industry.

● Planned company events hosting clients and staff APR 2020 - AUG 2021

Social Media Manager Indigo Dawn Partners Santa Barbara, CA

● Responsible for planning, implementing, managing and monitoring the social media strategy to increase brand awareness, online presence, engage with the community and increase sales.

● Monitor analytics and trends and new technology to measure success and stay up to date.

● Created and designed original content, wrote posts, hashtag and keyword research.

● Experience with social media tools Later, Planoly and Loomly. Engaged and communicated with followers, businesses, and individuals in role as brand

JAN 2018 - MAY 2019

Director of Programming and Director of External Events Alpha Phi Sorority Oklahoma City University

● Planned and executed robust programming for chapter and new member meetings

● Initiated public speaking workshops and events, planned topics, hired speakers.

● Lead budgeting and financial responsibilities and marketed and advertised events on campus.

● Responsible for the safety and well-being of Alpha Phi members MAY 2017 - JAN 2018

Sales Associate Anthropologie Santa Barbara, CA

● Skilled in suggestive selling and applied quick thinking and problem solving skills to help customers have a positive shopping experience.

● Mastered the Anthropologie aesthetics to provide customers with styling advice. Gained knowledge about vendors and merchandise.\

● Tailored personal styling for customers attending special events. Managed multiple customers during peak hours of sales times and administered loss prevention strategies.

● Provided a high standard of customer service. Operated cash wrap, fitting room, and customer care.

● Trained in manager responsibilities including cash register and backstocking training. EDUCATION

Oklahoma City University, Oklahoma City, OK — BA Music Guildhall School of Music and Drama, London, England — Study Abroad, Summer 2019

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