Customer Service Lead Generator
Resume:
Rochelle Strayer
Contact
Columbus, Ohio *****
***************@*****.***
Professional Summary
Professional and courteous telemarketer and lead generator with excellent customer service. Office skills include proficient and accurate typing, experience with Microsoft Word and Excel, receptionist, scheduling/ follow up of appointments and fielding customer questions and answering/directing them accordingly. Excels in working with others, a quick learner, and adaptable to new situations and opportunities.
Education
Columbus Literacy Group –
obtaining GED (current)
Goodwill Industries – Business
Office Specialist Training
Key Skills
Customer Service
Telemarketing
Lead Generation
Organizational skills
Typing (90 WPM)
Office Skills
• Receptionist
• Scheduling
• Answering customer
questions and
directing them
appropriately
Computer Skills
• Microsoft Word
• Microsoft Excel
Cleaning/Sanitation
Experience
This Week’s Newspaper, Columbus, OH Sept 2018-Oct 2020 Paper Delivery
Responsible for consistent, timely delivery of newspapers and marketing materials to targeted areas. Planned and scheduled route for distribution.
Kidney Foundation Inc. Columbus, OH Sept 2016-Nov 2017 Donation Solicitor
Solicited potential doners for contributions, compiled marketing materials for distribution to confirmed donors and arranged for pick up and delivery of donations.
Mortgage Company, Columbus OH June 2012-Aug 2014
Telemarketer/lead generator- Remote
Solicited and evaluated new business based on current interest rates and marketing information. Compiled sales call report providing marketing insight for those with highest likelihood of converting to customer. Responsible for follow-up to potential customers with appropriate marketing materials.
4th Ave Christian Church, Columbus, OH July 1990-April 1999 Cleaning and Sanitation
Little Peoples Learning, Columbus, OH May 1990-May 1997 Cleaning and Sanitation
Sunbury Grill Restaurant, Columbus, OH June 1987-Oct 1989 Cashier/Cleaning and Sanitation
References
Available upon request.
Contact this candidate