Front Desk Customer Services
Resume:
GLENDA V. ROSADO MARRERO
******.***********@*****.***
PROFESSIONAL SUMMARY
Resourceful Front desk Liaison Known for high productivity and efficient task completion. specialized in customer services and administrative support. Excellence multitasking, and problem solving to enhance offices operation and guest satisfaction. Diligent professional with background as Front Desk Liaison. Proven track record in managing front desk operations, customer services, and administrative. Tasks, strong communication skills paired with the ability to quickly adapt to new software and procedure. Demonstrated impact through effective problems -solving abilities and streaming office activities for maximum efficiency.
WORK HISTORY
Pediatric & Family Dental Group-Front Desk (09/12/2022- 11/09/2024)
SKILLS
Greeted visitors and provided them with information about the company.
Assisted customers in completing paperwork for services rendered.
Managed incoming calls, emails and inquiries from clients regarding service and products.
Scheduling appointments
Document Management
Medical Billing
Referral Verification
Mail management
Patient callbacks
Front desk Operation
Office Administration
Petty Cash Management
Person in contact- Emmariany Pacheco- office Coordinator (813)482-511
Maria Garcia Supervisor- 321-***-****
Karina Mora Supervisor 407-***-****
FAMILY DOLLAR 06/02/2020- 08/18/2022
Cashier
Customer Services
Store Recovery
Person in contact- Dawn Macumber 407-***-**** Store Manager
Joelys Sosa-407-***-**** Assistant Manager
TOP TALENT STAFFING -FOOD SERVICES (08/2019)-04/2020)
Ensured compliance with health department regulation related to food service safety standards.
Evaluated quality assurance measures related to food service operations in order to identify areas needing improvement.
Participated in monthly staff meeting to discuss new policies or updates related to food services operation.
EDUCATION
American University of Bayamon, Puerto Rico
Bachelor – secretarial. Studies and Office Administration (Graduation (2001)
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