Front Desk Medical Assistant
Resume:
Raquel Guerrero
Medical Administrative/Medical Assistant
La Porte, TX 77571
*****************@*****.***
Professional Summary
Attentive and detail-oriented front office coordinator / medical assistant with over 14 years of experience in the medical field .I have experience in both administrative and clinical duties and a true passion for the medical industry.
Authorized to work in the US for any employer
Work Experience
Front Desk Coordinator
The Rose-Houston, TX
March 2023 to Present
Front desk coordinator/ responsible for overall front desk activities / manage day to day of the front desk which include greeting patients, registering patients, answering high volume phone calls, collecting any copay’s, balances, deductibles, going over insurance benefits with the patients, scheduling appointments, email, scan, fax, call doctor offices for appropriate patient orders, help uninsured patients get into sponsorship programs .
Medical Receptionist/Medical Assistant
Gulf coast allergy and asthma-Pasadena, TX
July 2019 to June 2022
Check in, check out, schedule appointments, verify insurance ( commercial, Medicaid and Medicare) post payments, create claims, enter patient demographics, open and close clinic ( key holder ) responsible for collecting all copayments, deductibles and balances, fax, scan, room patients, take weight, height, check blood pressure, temperature, prescription refills, allergy testing, venipuncture and immunotherapy injections.
Patient Access Representative
Bayshore hospital-Pasadena, TX
February 2014 to July 2014
E.R registrar, register patients, go over paper work and consent forms with the patients, verify insurance and collect copays, deductibles and out of pocket,record and update patient information into hospital data base.
Medical Assistant
Cardiovascular center-Pasadena, TX
November 2009 to January 2014
Room patients, take vitals, ekg's, holter monitors, call in prescription refills, answer phones, make appointments, file, fax, scan
Education
High school or equivalent in Medical office specialist Texas School of Business-East - Houston, TX
January 2007 to October 2007
Skills
• Word processing
• Phone Etiquette (10+ years)
• Medication administration
• Microsoft Word (10+ years)
• Medical Billing (1 year)
• Documentation review
• Medical Scheduling (10+ years)
• Bilingual
• Epic
• Leadership
• Front desk
• EMR Systems (8 years)
• Medical Terminology (10+ years)
• Sales
• Filing
• Organizational Skills (10+ years)
• Medical records
• Medical terminology
• Experience Administering Injections (5 years)
• Hospital Experience
• Administrative experience
• Patient Care
• Customer service support
• Excel (8 years)
• Intake
• Clerical Experience
• Microsoft Office (10+ years)
• Data collection
• Customer service
• Medical coding
• EMR (10+ years)
• Spanish
• Medical Records (5 years)
• Computer literacy
• HIPAA
• EMR systems
• coding (1 year)
• Insurance Verification (10+ years)
• Customer service
• Windows
• Vital signs
• EMR, Eclinicals, springcharts, effusions,mediosoft,Microsoft office,Microsoft word,read speak and write spanish (10+ years)
• Hospital experience
• Medical Receptionist (10+ years)
• Leadership
• Clerical experience
• English
• eClinicalWorks, spring charts, meditech, nexgen (10+ years)
• Communication skills
• Receptionist (10+ years)
• HIPAA
• Venipuncture
• Microsoft Excel (8 years)
• Patient service
• Office experience
• Vital Signs (10+ years)
• Scheduling (10+ years)
• Schedule Management
• Medical Office Experience (10+ years)
• Cash handling
• Data collection
• CPR (10+ years)
Certifications and Licenses
Medical office specialist
January 2008 to Present
CPR Certification
Assessments
Customer service — Proficient
June 2022
Identifying and resolving common customer issues
Full results: Proficient
Attention to detail — Proficient
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate