Home Health Account Manager

Daneen M. Holcomb

**** ***** ***** ****

Bumpass, VA 23024

CP: 804-***-****

Education: Otto Eldred High School

Duke Center, PA

Majored in Business and Accounting

Work

Experience:

TKL Products Corp., Oilville, VA

Position: Account Manager

Duties: Responsible for all management of customer accounts to include payments and the customer accounts are current. Order fulfillment activities to ensure all case requirements are met. Ensure all internal and external communications are met. Communicate and manage all expectations of minimum & maximum inventory quantities are maintained. Monthly and annual forecasting, prospects qualifications for new customers are formalized utilizing all customer service aspects. Effective time management and task prioritization a must with effective written and oral communications skills used daily. Mail, bank deposits.

April 2000 – Present

Hematology & Oncology Assoc. of Virginia

Position: Office Manager/Patient Coordinator

Duties: Responsible for overall office performance in the service of patients, staffing (administrative and nursing), payroll, vacation, holiday tracking. Front desk responsibilities in the event of staff shortage, scheduling of patients, phones. Patient Coordinator responsibilities to include verification of patient insurance, referrals, treatment plans, drug replacement programs for self-pay patients, hospital pre-cert, counseling patients in regards to their insurance coverage or payment plans.

November 1997 – March 1999

Hillmed Home Medical Systems (HNS Home IV Therapy)

Position: Reimbursement Coordinator

Duties: Responsible for all administrative duties to include human resource activities to include all account billing generated in Peachtree accounting system. Verification of patient insurance information to ensure reimbursement level to include negotiations with case managers, pricing. Enter all patient information into the healthcare automation IV billing system, generate and track all CMN’s. Bill all BCBS patient claims, case managed claims, self-pay invoices, post to AR and track receivables. Coordinate patient supply orders and deliveries with home health nursing staff.

January 1995 – October 1997

Equipment: Computers, laptops, excel, word, Epicor Billing System

References: Available Upon Request

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