Administrative Assistant/Report Writer

Kelienne Miriani Ripple

Administrative Assistant/Report Writer

********.*******@*****.*** • 314-***-****

Saint Louis, MO 63139

Versatile and detail-oriented professional with substantial experience in managing complex calendars, coordinating travel, and handling high-volume communications with professionalism and discretion. Well-versed in organizing and maintaining records, preparing confidential correspondence, and ensuring smooth operation of executive schedules and meetings. Skilled in event planning, agenda preparation, and utilizing Dictaphone technology for high-level meetings and conferences. Proficient in expense management, including preparing and submitting reports in a timely manner, and managing financial transactions with attention to detail. Adept at collaborating across departments to ensure seamless execution of projects and providing executive-level support.

Areas of Expertise

● Executive Support & Coordination

● Data Management & Reporting

● Project Management

● Travel & Logistics Management

● Office & Event Coordination

● Compliance & Risk Management

● Vendor & Contract Management

● Stakeholder Engagement

● Staff Training & Development

Professional Experience

Arch Resources – St. Louis, MO

Senior Administrative Assistant & Receptionist, HR Coordinator

2007 — Present

Streamline travel logistics for 20+ executives across diverse departments, ensuring seamless coordination of domestic and international trips, visa processing, and accommodations. Orchestrate high-level meetings and events, overseeing all aspects from meal arrangements to venue and hotel management. Administer and update internal portal access, improving communication across departments. Direct high-volume switchboard operations, deliveries, and guest coordination, enhancing office efficiency. Develop and submit Annual Affirmative Action Plans for corporate office and all operational units.

●Optimized transportation logistics for large-scale meetings, ensuring seamless coordination for 100+ attendees.

●Crafted high-impact materials and presentations for the Board of Directors, efficiently handling secretarial requests.

●Managed vendor contracts, tracking and ensuring compliance for hundreds of Certificates of Insurance.

●Ensured compliance by delivering precise EEO-1 data for corporate and operations, optimizing reporting efficiency.

●Facilitated Environmental Team's success in maintaining five years of flawless performance in violation-free operations and water quality standards.

●Managed HSD Metrics reporting to track and analyze monthly and quarterly satisfaction surveys for former employees across the organization.

Additional Experience

Executive Assistant Slay Industries – St. Louis, MO

●Developed efficient filing systems and crafted executive-level presentations.

●Managed multi-line phone system and performed varied clerical tasks, enhancing office productivity.

●Entered 1,000 business contacts into database, ensuring data accuracy and accessibility.

●Fostered strong partnerships with local professionals, boosting satisfaction and operational efficiency.

Senior Administrative Assistant Kelly Mitchell Group – St. Louis, MO

●Supported four IT Directors and 100 staff, enhancing departmental efficiency.

●Managed project tracking and file organization, improving workflow efficiency.

●Maintained office equipment and computer functionality, minimizing disruptions.

●Diagnosed and resolved technical issues, boosting staff productivity.

Administrative Assistant, Executive Assistant Graybar Electric – St. Louis, MO

●Delivered six consecutive years of error-free audits by revamping information management processes and enhancing administrative efficiency.

●Optimized comprehensive administrative support for District Management, Vice President and Operations Manager by preparing essential financial reports, budgets, and documentation across twelve branch locations.

●Managed expense reporting, budget preparation, and distribution of essential documents, including Affirmative Action Plans, EEOC records, and recruitment/training materials.

●Administered hiring process testing and maintained HR-related documentation.

●Organized and updated extensive databases and manual records.

●Oversaw website updates and coordinated inventory control for warehouse electrical, data, and communication products, ensuring timely office supply orders.

●Enhanced vendor/client communication by streamlining generation and distribution of purchase orders and sales estimates.

●Contributed to and updated union contracts, ensuring legal compliance and operational alignment.

Administrative Assistant The Flesh Company – St. Louis, MO

●Delivered accurate and timely printing orders for business clients, ensuring seamless service across all sales associates.

●Developed targeted mail merges to acquire new business opportunities, increasing client outreach.

●Overhauled and optimized filing system for improved efficiency and easier access to documents.

Customer Service Clerk National General Insurance Company – Earth City, MO

●Ensured timely processing of vehicle insurance documentation by managing a call center with 100+ operators handling customer inquiries nationwide.

●Streamlined document transmission to DMV offices, including insurance forms, lienholder documents, and declaration pages, with minimal wait time for customers.

Operations Coordinator Forsythe Computers – St. Louis, MO

●Increased operational efficiency by overseeing daily functions of two retail locations in Creve Coeur and Downtown St. Louis, streamlining inventory management and financial operations.

●Executed supply purchasing and stocking, ensuring consistent availability of essential items.

●Processed sales orders and managed data entry for accurate order/invoice details.

●Administered invoicing, banking transactions (checks, charge cards, and money orders), ensuring accurate financial records.

Education

Coursework in Administration of Justice & Psychology University of Missouri, St. Louis

Technical Proficiencies

MS Excel MS Outlook MS PowerPoint MS Word Adobe Acrobat Pro Adobe Sign Amazon Authenticator Apps (e.g., AIPhone, Okta Verify, Open Eye) EPA ECHO Government Website Enviance Environmental Software Feenics Security & Surveillance Video Free Conference Call HSD Metrics Internal Portal Editing & Publishing Pages Minuteman Press (Stationery & Business Card Ordering) MyPass Northern Trust Financial Office Depot Business OnBase QR Code Creator Service Now SharePoint Teams & Zoom UPS Shipping USEEOC Government Website Vertikal (For Certificates Of Insurance) Workday Workspeed SAP Concur (Travel, Expense Reporting & In-House Training)

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