Care Assistant Personal

MISTY PAUL

Groton, CT ***** 860-***-**** ******@*****.***

Experienced office worker looking to leverage my organizational skills and my past work experiences to begin a career with Office work with General Dynamics Electric Boat. Reliable Supervisor enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Training and Development

Staff Management

Scheduling

Processes and Procedures

Inventory oversight

Training and mentoring

Software experience

Team Building

Sales and marketing

Creative merchandising

Excel

Pivot tables

Microsoft word and office

Power point

Personal Care Assistant, 03/2021 to Current

Allied Community – South Windsor, CT

Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.

Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.

Helped clients manage money, pay bills and shop for groceries or personal items. Assisted with daily living activities, running errands and household chores. Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.

Helped clients maintain optimal health by overseeing medication administration and doctor's appointments.

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Remained alert to problems or health issues of clients and competently responded. Maintained clean personal areas and prepared healthy meals to support client nutritional needs. Scheduled and accompanied clients to medical appointments. Monitored and assisted residents through individual service plans. Ran errands for patients, did shopping, and picked up other necessities. Shopped for groceries regularly in order to keep house stocked with necessities. Routing specialist, 01/2013 to Current

Bob's Discount Furniture and Mattress Store – Norwich, Connecticut Residential Instructor, 10/2020 to 01/2021

Alternative Services Inc – Colchester, CT

Taught residents life skills needed to function and provided positive reinforcement to boost confidence. Developed exemplary training programs for team members, which were informative and educational. Provided safe and compassionate assistance to those with Type of Condition.

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Shifted between formal and informal methods of teaching to keep students engaged. Maintained accurate and complete records for Number students. Participated in department meetings to provide input to colleagues about student achievement and improvement.

Used designated student database and Software to document student grades. Developed and implemented classroom routines to address varying student needs. Fostered student curiosity and interest through creative hands-on activities. Customer Service Representative, 10/2019 to 08/2020 Suburban Propane – Uncasville, CT

Provided primary customer support to internal and external customers. Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Collected customer feedback and made process changes to exceed customer satisfaction goals. Provided information regarding charge accounts and loyalty programs. Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up. Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Cultivated customer loyalty, promoted repeat business and improved sales. Answered customer telephone calls promptly to avoid on-hold wait times. Offered advice and assistance to customers, paying attention to special needs or wants. Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Responded to customer requests for products, services and company information. Answered constant flow of customer calls with minimal wait times. Improved overall efficiency Number% by anticipating needs and providing outstanding support. supervisor, 10/2003 to 01/2013

Kids Quest at Mohegan Sun Casino – Montville, Connecticut Responsible for approximately 20-30 employees, ensure the safety and well-being of a capacity of 164 children and 16 babies, cash handling, scheduling, new hire training, inventory, reception, customer service, filing, data entry and the understanding of nightly reports processed for corporate. High School Diploma

Norwich Free Academy - Norwich, Connecticut

Early childhood education, learning skills for math and sciences EDUCATION

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