Team Manager Sales

SHAWNA-LEE LAWRENCE

Norbrook Mount Kingston * · 876-***-****

*****************@*****.***

Experienced and Dedicated Team Manager with 8 years’ experience. Highly competent and effective. Communicating with other peers.

EXPERIENCE

JANUARY 2019 – FEBRRUARY 2021

TEAM MANAGER, Alorica

Developing production employees to achieve individual, company, and client goals, while overseeing the work activities of assigned production employees; support the quality performance and sales skills of agent providing accurate responses to question with sense of urgency during call processing.

JANUARY 2013 – MAY 2018

SALES MANAGER, Fabutique Fashions

Plan and manage meetings and special events to support company effort.

EDUCATION

FEBRUARY 2006

CERTIFICATE, the learning planet

JUNE 2005

SCHOOL LEAVING CERTIFICATE, MARCUS GARVEY TECHNICAL HIGH SCHOOL

SKILLS

Ability to work under pressure

Leadership

Ability to multi-task

Effective Time Management

Creative Problem Solving

QUALIFICATIONS

English A (3)

English B (3)

Social Studies (3)

Information Technology (2)

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