Human Resources Data Entry
Resume:
KATHLEEN
REESE
************@*****.**
m
Las Vegas, NV 89104
Responsible HR Assistant with strong knowledge of office administration and common Human Resources operations. In-depth understanding of customer service, data entry and file management.
Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
HR assistant with proven success in improving operations and solving problems.
Proficient in team building relationships with key decision makers, customers and team members to further company goals.
Ready to leverage training and experience to take on new professional challenges.
PROFESSIONAL SUMMARY
As one of the managers, at Bank One's credit card payment processing site, I directed the highest performing data entry team out of all 3 of the company processing facilities across the United States. Top in volume, quality and overall performance
As a Human Resources assistant for a hospital with over 4,000 active employees, maintained all files up to date in a 90% manual paper environment.
Maintained and conducted perfect Joint Commission
reviews and surveys over 13 yrs. without one HR issue. Created, initiated and maintained a digital platform for all termed employee files and all active and term I-9
documentation.
SKILLS ACCOMPLISHMENTS
Company Policies and
Procedures Training
•
• Employment Law
Personnel Reports
Preparation
•
• Employee Interviews
Employee Data Record
Keeping
•
Personnel Documentation
Verification
•
• Termination Processing
• Orienting New Employees
Employee Performance
Management
•
• Critical Thinking
• HR Policies
• Some contract review and
TOOLS
SOP creation and review
• Complex Problem-Solving
Managing Employee
Relations
•
• Problem-Solving
• Instructing/training
• Document Archiving
• SAP ERP
• AS400
• Global 360 storage systems
Iron Mountain online
storage system
•
Various cloud based
document storage
platforms
•
Various scanning machines
and software programs
•
Olivet University
Bourbonnais, IL
EDUCATION
Developed and administered a retention training program for all administrative assistants and management staff to keep everyone aligned and up to date on legal and
system changes and to insure compliance in all areas effected by information retention.
Worked with our education and development team to
present training to supervisors and managers alike as they went through the hospital management "Bootcamp"
program.
UMC Hospital - Human Resources Assistant
Las Vegas, NV • 03/2009 - 05/2022
WORK HISTORY
Soley responsible to accurately creating/maintaining
/updating and protecting over 4,000 active employee Human Resource employee files as well as thousands of termed employee files. All files were kept and stored in accordance with hospital policy, county and state and federal regulatory agencies such as Joint Commission requirements
•
Responsible for creating and implementing various types of retention formats (digital and physical) and as well as securing/maintaining access to these documents
•
Worked with our IT department to create a secure
environment on our site servers in which to store
confidential Human Resources digital documents.
•
Set up and managed HR employee accesses our servers as well as managed the employee access and permissions to various 3 party retention sites.
•
Worked closely with all areas of management, nursing and non nursing within the hospital to make sure all employee department and education files contained the most updated documents in keeping with hospital policy and state and federal regulations
•
Worked with all areas of Human Resources to provide support and needed documentations for labor,
recruitment, FMLA and Workman's Comp benefits,
Educational development
•
• Worked with Labor team by maintaining the labor
disciplinary log sheets and employee personal files. While keeping track of the discipline purge eligibility dates that took place in accordance to labor and union rules and contract conditions. an preparing them for overview by our labor team.
Worked with the labor team, the Union officials and representatives to provide necessary documentations for cases of step hearings and investigations
•
Delivered friendly assistance with new hires throughout interviewing and hiring process.
•
Worked hand in hand with our Legal counsel as well as outside legal entities, in providing and organizing documentations for court presentation, which were
requested by subpoenas and other legal requests from private and government entities
•
Collated and arranged, shipping, deliveries or pickups needed for legal documents organized the creation of the invoices need to bill the entities requesting
documentation. Verified authorizations and acted as
"Custodian of Records" for the Human Resources
department.
•
Prepared all Human Resources documentation for Joint Commission accreditation surveys and investigative reviews as well as State regulatory survey's.
•
Trained many departments in the hospital on Joint
Commission preparedness and requirements for Joint Commission compliance. Made sure all employee files were up to compliance standards.
•
Created a one on one training program for all
department secretaries, managers and directors in
regards to employee file and document retention and its relation to hospital policy, requirements to state and county law and compliance to all relative regulatory agencies.
•
Created and completed personnel action forms for hires, terminations, title changes and terminations etc..
•
Developed a scanning system to maintain and securely protect all employee file documentation upon
termination
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• Special training and labor projects as needed
Worked with the student internship program and helped utilize and train students and volunteers when needed.
•
• Maintained the inventory of the Human Resources 3rd Bank One Credit Card Processing Facility - Data Entry Manager
Las Vegas, NV • 02/1998 - 04/2006
party, Iron Mountain storage account. as well as
arranging delivery, and retrieval. Helped others in the hospital with training on preparing, packing and
maintaining their own department inventories
• Other tasks as deemed necessary by management.
Compiled employee records from individual departments to maintain central files.
•
Traveled to various Quick Cares and Primary cares
settings to train, help oversee file retention and verify that retention policies were being followed.
•
Tracked various statistics and kept detailed records to support human resources department.
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Prepared monthly termination lists to be added to
permanent records and used as statistical data.
•
Processed documentation for employee actions such as new hires, terminations, employment status changes, temporary to permanent. per diem to full time.
•
Assisted with on-boarding process of new hires every week by preparing the employees official file and
auditing them to make sure all the necessary documents where present by the day they started.
•
Filed paperwork, sorted and delivered mail, and
maintained office organization.
•
Answered and directed outbound and inbound phone
calls as needed
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• Other tasks as assigned by management
Trained 3rd shift Data Entry staff of up to 17 employees in 10 key, Opex extraction etc... and other areas required to complete processing volumes of the of the 3rd shift.
•
Reviewed budget forecasts factoring department staffing and production needs.
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Provided daily supervision, feedback and oversight to direct reports.
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Created and maintained department work schedules for adequate coverage during operating hours and overtime shifts.
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Reported statistics requested by senior management accounting for database growth, individual employee and
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department performance. volumes.
Audited production reports, tracking data entry and processing errors.
•
Conducted performance reviews of employee goals,
objectives and performance expectations. as well as disciplinary actions.
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Facilitated new employee set-up, terminations and
managed department assets,
•
Managed performance expectations for 17 employees
with 3rd shift data entry department.
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Maintained data entry team access log-ins and granted
[System] permissions to approved employees.
•
Participated in conference calls and weekly meetings with site management team to discuss department/site updates and strategies.
•
Hired, managed, developed and trained staff,
established and monitored goals, conducted performance reviews and administered salaries for staff.
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• Completed bi-weekly payroll 17 employees.
Drove implementation of cross training programs within the 3rd shift that helped maximize staffing use and maximized production results
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