DONNA TELLES
405-***-**** ************@*****.*** 682-***-****
PROFESSIONAL EXPERIENCE
ADDISON GROUP FEB 20, 2023 – May 17, 2024
Accounting/Data Entry Clerk
Reviews and processes remits from pharmacies.
Works as part of a group to ensure that all orders meet our Service Level Agreement
Ensures all orders reach PP (Pre-Production) status in a timely manner
Works in a variety of tools to achieve above goals.
Automated reconciliation of 835 data and claims data lets you monitor claims that are unpaid, underpaid, and/or recouped.
Hand-reconciliation of paper remits is completed as needed by our team.
Chase service tracks missing payments.
Transactional-level detail provides transparency into PBM behavior and lets you view money coming in and out for each specific transaction.
Monthly accounting reports of paid claims can be used for tax and auditing purposes.
Accounts receivable screen shows up-to-date claim transactions and detailed aging reports.
Check register provides full visibility into reconciled deposits, helping you verify all third-party payments have been deposited to your bank account.
Options for multi-pharmacy owners allow you to aggregate and report on multiple pharmacies.
Provider-level adjustment reporting displays a breakdown of PBM fees, adjustments, and DIR fees.
ROSE INTERNATIONAL May 2021 – May 2022
Federal Order Processor
Reviews and processes Purchase Orders from federal government contractors, agencies, resellers, integrators, and distributors, and converts them into Dell Sales Orders, confirming all order details: pricing, contract requirements, equipment, tax exemption, etc. according to documented processes.
Works with Sales Representatives and buyers to correct PO, quote, and order discrepancies before order placement and ensure accurate order entry
Works as part of a group to ensure that all orders meet our Service Level Agreement (all orders received by 3pm CST are worked same day)
Ensures all orders reach PP (Pre-Production) status in a timely manner
Works in a variety of tools to achieve above goals
Works with the customer to process Credit Card payments for their order
NON-PROFIT ORGANIZATION July 2019 – February 2020
Business Administrator (Contract)
Oversaw the annual financial audit
Payroll, Payables, several Credit Card reconciliation, Background checks new hire, HR responsibilities
Monday Deposits
Assisted with financial campaign and budget development
Assisted clergy and program staff members with understanding and working within their budgets
Prepared financial reports and made recommendations to the finance committee and program staff
Prepared financial reports related to Charge Conference and Conference Year End Reports
Attended appropriate meetings including but not limited to staff, finance and church council
Supervised the maintenance and kitchen staff
Weekly and monthly Board Meetings for financial projections
Presence and involvement in the greater life of the church
Other duties as assigned
MCCOY’S January 2019 – January 2020
Cashier
Handled cash, credit or check transactions with customers
Scanned goods and collected payments
Called on past due accounts
Ensured pricing was correct
Issued change, receipts, refunds, or tickets
Redeemed stamps and coupons
Counted money in cash drawers at the beginning and end of shifts to ensure that amounts were correct and that there was adequate change
Made sales referrals, cross-sold products and introduced new ones
Resolved customer complaints, guided them and provided relevant information
Bagged items carefully, greeted customers when entering or leaving establishment
Kept reports of transactions
Processed returns and checked to see if items were damaged
Answered customers' questions and got a manager if answer doesn't solve the issue
Bagged, boxed or wrapped packages
Pleasantly dealt with customers to ensure satisfaction
HALLIBURTON February 2017 – May 2018
Sr. Human Resources Employee Service Center Rep.
Received and processed requests for complex and personal transactions in the appropriate HR information system
Ensured that customers’ questions and requests were fully addressed and escalated complex/difficult questions to the HR Operations Manager or other HR staff when appropriate
Answered human resource inquiries providing high-quality, timely and professional customer service
Tracked and logged all inquiries resolved outside of HR information systems
THINK ABILITY FIRST (Nonprofit Organization) April 2015 – January 2017
Accounting & Payroll Specialist
Responsible for the preparation and processing of biweekly payroll for over 200 employees; reviewed and ensured accuracy of approved timesheets; tracked and deducted all garnishments and other special payroll deductions
Responsible for the coordination efforts between payroll, human resources, budget and other departments to ensure proper flow and maintenance of employee data (including preparation/distribution of detailed reports, e.g. labor" home" work, overtime, leave balances, head count, and retirement contribution reports)
Handled the administration of the electronic timekeeping system
Setup each employee, valid programs for each employee's charges, and adherence to FLSA; monitored submissions of approved timesheets, ensured valid data transfers to/from payroll service
Established/maintained employee records; ensured that employee changes were entered correctly and made on a timely basis; reviewed changes for proper authorization and adherence to APA policy including compliance with federal/state/local regulations
Reviewed all invoices for appropriate documentation and approval prior to payment
Matched invoices to checks, obtained all signatures for checks and distributed checks accordingly
Responded to all vendor inquiries, & processed check requests
Assisted in month end closing & assisted with other projects as needed
Maintained files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
MALCOLM HALL PROPERTIES May 2013 – March 2015
Manager Client Relations
Responsibilities included but were not limited to collections of rent owed by all clients
Paycom, timesheets, payroll spreadsheet for QB & Payables of apartment complex bills
Managed and maintained rent roll and ledgers, and judgments
Responsible for all deposits ensuring bank deposits were done daily
Maintained the write up of 5 day notices to Evictions, Summons, Forcible Entry and Detainer
Liaisons between Apartment Manager’s and Vendors
MCB, Oklahoma City, OK March 2010 – April 2013
Appeals Supervisor (Contract)
Monitored time frames. Yardi experience.
HR, payroll, employee handbooks, researching policies
Prepared tracking reports, reported issues
Handled escalated issues
Interacted with HUD staff as appropriate
Interacted with Mortgagees as needed on a daily basis
Assisted when necessary to review Part A and part BCDE Claims
Managed the day-to-day supervision of the Claims Specialists
Assisted the Conveyance Director with duties as required
As Claims Supervisor, trained the Claims Specialists in performing their tasks of reviewing Part A
Approved or denied any P&P by Mortgagees for money owed to HUD
Handled mortgagee and occupant appeals.
Tracked and reported issues and provided recommendations to HUD
Supported the Mortgagee Relations Director and provided assistance to other departments
Assisted on an as needed basis in the Occupied Conveyance Department as a translator in Spanish
CMC RECYCLING, Dallas, TX April 2006 – December 2009
Office Manager (Contract)
GL posting, daily cash reconciliation reports
HR, payroll, employee handbooks, researching policies
Monitored time frames
Prepared tracking reports, reported issues
Handled escalated issues
Reviewed Daily Closing Report and margin for coding errors
Reviewed Communication Report, transferred new Steel Files to Brass, and verified that all checks beyond check signing authorities had been authorized
Reviewed all new hire paperwork, employment changes, raises, status, and benefit exchanges
Communicated with employee services
Reviewed time sheets for errors, obtained supervisor approval on each time sheet from their respective departments, entered time to payroll system IBRASS, compared input to report to time sheets
Twice a week performed an audit of the safe after the morning money had been delivered and the cash transfer sheet has been updated for the day
Reviewed freight invoices for errors, compared to accrual amount, updated shared freight spreadsheets as needed
HALLIBURTON CORPORATION, Dallas, TX November 2001 – December 2005
Data Management Specialist
Conducted periodic safety and health walk-through inspections of all workplace facilities
Ensured that OK300 log of occupational injuries and illnesses was maintained
Posted the annual summary from February 1st through April 30th at each work location
Ensured that quarterly safety training & all other specifically required training was provided for all employees
Conducted accident/injury investigations and illness exposure monitoring
Established and monitored a program for reporting and investigating “near-miss” situations
Conducted investigations into employee inquiries, suggestions and complaints
Maintained required safety and health documents/files
Ensured periodic inspections of all motorized vehicles
Maintained integrity of project data files - technical data, engineering and supplier
Created image files using reproduction equipment and auto programs
Entered and maintained integrity of project data files consisting of technical data, engineering and supplier drawings, purchase orders, technical specification and other project required data Continuation: Halliburton
Maintained file room as well as general maintenance and operation of reproduction equipment
Coached junior level staff members
Supported corporate OSHA initiatives
Incorporated HES quality mission and vision in supporting delivery of products and services as well as their own work activities
Issued API Manual request list from SAP and compiled any required manuals
Reviewed sales order due list for any future API manual requests that would need a BDMI written
Checked functional mailbox for any published BDMI links
About twice a week, reviewed New BDMI’s Not Yet Published folder to see if any BDMI’s had been published and deleted any that needed to be deleted
Performed duties of Lead Accounting Clerk or Section Leader, a variety of routine accounting related work under pre-established guidelines
Processed vendor invoices, vendor credit memos, and manual checks from scanned images, verifying necessary information before entering into SAP accounting system
Tracked and resolved issues with operations and procurement personnel on a timely basis
Performed other essential functions as assigned by management
EDUCATION AND CERTIFICATIONS
ATI BUSINESS SCHOOL, Dallas, TX
Associate’s in Business Finance
Certifications:
Commission Notary, 2015
SKILLS
Human Resources
Accounts Payable
Time Management
Accounting
Accounts Receivable
Research Abilities
Communication
Payroll
Credit Card Recon
Computer Literacy
Organizational
Safety Coordinator
Fixed Assets
Reconciliation of Accounts
Appeals Supervisor/HUD Homes
Board Member
Hospital Finance
Retail
Bookkeeper
Apartment Manager
Credit Card Payments
Computer:
Rent Manager
Teams
Group Me
ACS Financial Suite
OneNote
Board Member
Paycom, ADP
Nexstep
Yardi
BAAN
SAP
AS400
JD Edwards One World
Solid Works
IBM and Mac Literate
WordPerfect
Microsoft Office Suite (Word, Access, Excel, PowerPoint)
eRecon (GAAP) principles
Lotus 1-2-3
Sage & Peachtree Accounting
QuickBooks
Matrix
CADD 5
Siebel
DOMS
FMPro