Data Entry Customer Service
Resume:
Jamie Wilson
Oklahoma City, OK
***************@*****.***
· 5+ Experience in Customer Service and Phone skills
· Very outgoing and Friendly, Team Player and dependable
· Data Entry – Typed Wpm 55+
Authorized to work in the US for any employer
Work Experience
Medical data extract specialist
RMS-Oklahoma City, OK
July 2024 to September 2024
Data entry from medical records to make sure that everything it's correct. Read EOB, input service lines, we have multiple programs. Certification in cyber awareness And certification in keeping passwords confidential.
Family Service Specialist
OKDHS-Oklahoma City, OK
November 2023 to June 2024
Answer questions and process applications for medical, SNAP or childcare Claims Processor
Robert half - hertz-Oklahoma City, OK
July 2023 to October 2023
I process the claims we triage them before sending to a examiner. Process 120 claims a day. Patient Ambassador
Sono Bello Body Contour-Kirkland, WA
April 2022 to February 2023
· Scheduled and Rescheduled appointments for patients
· When Patients would call in for questions transferred to appropriate clinic thru out the USA
· When Patients would call in with Medical Concerns after or even before surgery transferred to either clinic (OR) If the patient was concerned after surgery and was necessary would possibly at times need to get ahold of the Dr. that did surgery or A dr. On call. Fuel department supervisor
TVC Pro Driver LLC-Oklahoma City, OK
October 2020 to April 2022
· One of 3 Supervisors in the Fuel Department.
· I started as a CSR Level 1 and after 6-7 months I was promoted to Level 2 CSR and shortly thereafter I applied and was successful in working myself in the Fuel Supervisor Position in the Fuel Department. I currently have 7 CSRs under myself.
· They are able to get a hold of me as to if they need the time card fixed, if they need the time off, If they are having issues.
· I also maintain and can edit the payroll for my CSR's when and if needed. I have researched some of the details for members when they were not available to get on the website to see the discount for fuel prices.
Assistant Manager
Security Finance Empire Finance-Weatherford / Clinton, Oklahoma December 2012 to August 2014
· Customer Service by Greeting the Customers as they come in person or by Phone.
· Process New, Current and Formal Loans
· Make Collection Calls
· Field working at houses.
· Use of Copy/Fax Machines
· Handling Multi –line phone lines
Education
Associate's degree in Business Administration
AIU Online - Hoffman Estates, IL
October 2004 to June 2006
Medical administrative insurance specialist in Medical front office, coding, insurance
MARIC COLLEGE - Vista, CA
October 2003 to June 2004
Skills
• Data Entry (8 years)
• Typed Wpm 55+
• Very outgoing and Friendly, Team Player and dependable
• 5+ Experience in Customer Service and Phone skills
• Multi-line phone systems (7 years)
• Assistant manager experience (1 year)
• Medical Scheduling
• Medical receptionist (2 years)
• Medical Billing
• Medical Records
• Medical Terminology
Certifications and Licenses
Driver's License
November 2022 to December 2026
Changed address on license but I've been licensed since I was 16
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