General Manager Human Resources

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CONTACT

Address Willowick, OH *****

Phone 440-***-****

Email ***************@*****.***

SKILLS

Staff Supervision

Business Administration

Human Resources

Staff Training and Development

Administrative Skills

Budget Administration

Purchasing

Facility Management

PROFESSIONAL SUMMARY

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

WORK HISTORY

General Manager 2017 to 2024

Wright Packaging - Cleveland, OH

Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.

Championed continuous improvement initiatives that enhanced operational performance across all departments.

Trained new employees on proper protocols and customer service standards.

Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

Director of Sales 2016 to 2016

EMES Supply, LLC - Eastlake, OH

Increased sales revenue by developing and implementing strategic plans and setting performance goals for sales team.

Achieved regional sales targets through effective territory management and relationship building with key clients.

Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to team.

Managed high-performing sales team, providing regular coaching and training to enhance their skills and performance.

Analyzed industry trends and competitor activities to inform strategic decision-making and maintain competitive edge.

Streamlined internal processes for improved efficiency within Sales and Marketing department, reducing costs while maintaining productivity levels.

Analyzed sales and marketing data for improved strategies.

Director of Operations 2015 to 2015

Breakthrough Charter Schools - Cleveland, OH

Improved operational efficiency by streamlining processes and implementing innovative solutions.

Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.

Managed budgets and resources, optimizing allocation for maximum impact on business objectives.

Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.

Oversaw day-to-day activities in accordance with business objectives.

Monitored budget and utilized operational resources.

Monitored office workflow and administrative processes to keep operations running smoothly.

Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Account/Operations/Human Resources Manager 2014 to 2015

Healthcare Services Group -Grand Oaks - Oakwood Village, OH

Maintained building cleanliness and appearance through regular cleaning, floor care and laundry.

Assisted in payroll processing to ensure timely delivery of paychecks to all employees.

Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

Administered performance management systems.

Processed documentation for employee actions such as new hires, coaching and terminations.

EDUCATION

Bachelor of Arts: Business Administration

American Intercontinental University - Chicago, IL

Associate of Applied Science: Applied Business

Bryant & Stratton College - Richmond Heights. OH

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BRIAN SPRINGER

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