Melissa Potain
**** ******** ***. ***. ***, Rancho Cucamonga California, 91730
626-***-**** • ***********@*****.***
Summary of Qualifications
• Competent managing responsibilities in a high volume atmosphere.
• Exceptional record keeping skills.
• Quick learner and ability to assume responsibility.
Work Experience
Outback Steakhouse, Sept. 2023
• Hostess
• Server
• Takeout
• Dishwasher
Sunset Hills Mortuary Jan., 2022- June, 2022
Apple Valley, CA (Removal Tech/Services/Accounting)
• Drove company vehicles to pick up deceased bodies in homes, hospitals, etc.
• Prepping the bodies before putting them in the cooler.
• Making sure paperwork was completed at all times, extremely important and lots of it.
• Communicating with families, having compassion and strength to help them through their loss.
• Driving company hearse to pick up the deceased to take them to the church or cemetery.
• Set up the funeral services at the church, making sure the service goes smoothly and the family is happy.
• Working with many families.
• Assistant in accounting working with deposits, organizing, files, word, excel.
Kaiser Permanente Jan, 2021- July, 2021
Fontana, CA (EVS) Environmental Services
• Sanitized the hospital rooms, bathrooms, offices, emergency rooms, Etc.
• Cleaned and Polished floors.
• Checked in patients who are receiving vaccine shots.
• Watching over patients who received vaccine shots.
Mylenia Maids Jan., 2019- March, 2019
LaVerne, CA
• Drove company vehicles performing general cleaning.
• Cleaned houses, offices, commercial buildings, etc.
Adecco (California Steel Industries), July, 2017 – March, 2019
Fontana, CA (Site Maintenance/Department Clerk)
• Cleaned bathrooms, offices, break rooms, windows.
• Outdoor duties, shoveling dirt, picking weeds, etc.
• Created Microsoft Excel spreadsheets for tracking all company utility expenses and collaborated with the finance department to implement cost saving initiatives and more accurately report utility consumption.
• Ensured payroll was accomplished biweekly for departmental hours of 175 employees.
• Tracked employee files, including benefit information, vacations and leave of absence for a department of 175 employees.
• Worked with a safety team to ensure safety is up to date for OSHA inspections.
LA Fitness June 2017- Nov., 2017
Glendora, CA
• Sanitized and general cleaning of offices, bathrooms and gym equipment.
ATM Representative, June 2007 – Jan 2016
Wells Fargo, West Covina CA
• Maintained office appointments, employee training schedules for over 50 employees involved in development programs.
• Updated employee data in payroll and timekeeping systems.
• Traveled branch to branch fixing atm money jams, receipt jams and troubleshooting the ATM’s.
Housekeeping, July 1999 – June 2007
Melissas’s Housekeeping, West Covina, CA
• Conducted employee interviews, hiring and firing.
• Conducted client interviews and maintained general contact with clients in person or via phone.
Maintained calendars to ensure all client appointments were met.
• General cleaning, vacuuming, dusting, moping, polishing, laundry, windows, etc.
• When clients went on vacation I would check on their house and bring in mail everyday.
EducationMassage Therapy Certification, 2014
North West College – West Covina, CA
High School Diploma, 1995
Rosemead High School – Rosemead, CA